- Oneflare /
- Solar Panel /
- VIC /
- Melbourne /
- Vermont /
Solar Merchants
Completed 8 jobs on Oneflare
ABN
Rating summary
4.9
Total average rating based on reviews from Oneflare and 2 other platforms
Business contact details
Address:Vermont, VIC
Year founded:2013
Opening hours
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
ClosedBusiness description
Accepted payment methods
Cash
Cheque
Direct deposit
Mastercard
Visa
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- Vermont South
- Mitcham
- Forest Hill
- Wantirna
- Nunawading
- Heathmont
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- Melbourne
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- Glen Waverley
- Rowville
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Services
Qualifications
To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:
ABN - 45486230267
Public Liability Insurance
NSW Fair Trading - 316732C
Clean Energy Council Membership
New Energy Tech Consumer Code and a New Energy Tech Approved Seller
Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.
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Reviews (179)
giuseppe g
NEWGoogle review
21 May 2024
Bad service repliedSolar Merchants21 May 2024
Dear Giuseppe We do not see you as an existing customer in our database. Please share your order details & date of installation, if you are a genuine customer of Solar Merchants. Feel free to contact us on 1800 848 005 and we will be happy to resolve your grievances. If you are not a genuine customer please take down the review. Regards Team Solar MerchantsNin B
NEWGoogle review
21 May 2024
Very poor quality of work and poor communication. Would not recommend them to anyone repliedSolar Merchants21 May 2024
Dear Nin We do not see you as an existing customer in our database. Please share your order details & date of installation, if you are a genuine customer of Solar Merchants. Feel free to contact us on 1800 848 005 and we will be happy to resolve your grievances. If you are not a genuine customer please take down the review. Best regards, Team Solar MerchantsL G
NEWGoogle review
20 May 2024
Very bad experience with Solar Merchants. They installed panels on my roof illegally without getting Strata permission, and when questioned about the actual panels installed, they don’t actually know much about their product. Ron Coombe was the point person for this installation and he would lie and delay meetings to sort out the problem. They were very poor with communication. I would not recommend solar merchants to anyone. repliedSolar Merchants21 May 2024
Dear LG, We have found no sales record or any product or services that you have purchased from Solar Merchants. Your review stands baseless as we have consistently ensured compliance & provided support to all our valued customers. We request you to kindly amend or take down your false review or else we will be forced to take legal advise for further action. If there are any further concerns, please reach out to us directly at 1800 848 005 with you order details. Best regards, Team Solar MerchantsKarena S
NEWGoogle review
07 May 2024
We found that getting solar was an incredibly confusing process, we received many quotes and options from both premium and budget companies and had no idea what was truely best for us. After speaking with Mustafa he listened to our experience, suggested a great option to fit our budget and gave honest feedback about what we can live with and live without. He was responsive & professional in his approach. Everything was explained to us about the end to end process & what to expect and install was done with 2 weeks of my initial enquiry. Amazing service and support, and cant recommend highly enough. repliedSolar Merchants07 May 2024
Hi Karena Thank you for sharing your experience! We're delighted to hear we could help you find the right solar solution and make the process clear for you. Your recommendation is greatly appreciated! Regards Team Solar Merchantsheman m
Google review
17 Apr 2024
I had great experience dealing with solar merchants, special Mustafa. He is very professional and friendly. All the work was done before estimated time frames. Installation was definitely done by professional tradies, didn’t even realise when work was finished. They even took time to install the app. Also good part is there were no hidden costs. repliedSolar Merchants17 Apr 2024
Hi Heman Thank you for your kind words! We're delighted that you're pleased with our services. Regards Team Solar Merchants
Unique selling points
Trusted For Over 10+ Years, 100% Australian owned and Operated Solar Company, Approved Solar Retailers, Clean Energy Council ( CEC ) Member.
Quality Assurance, Proven Experience with 3000+ Happy Customers.
Face to Face - Consultative solution based approach, Individual client tailored solutions.
Simplifying SOLAR for customers.
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