Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Pentastar Paving and landscaping is a fully insured company with public liability insured to $20 million. All works come with a 5 year guarantee

Question 2

What do you like most about your job?

Accepted Answer

Job satisfaction in seeing the finished product and turning the customers back or front yard into a usable functional area

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a current builders licence. What preparation works are involved for base preparation for paving. Guarantees of all works

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most commonly asked question is if our works are guaranteed which our answer is for 5 years. second question would be how long have we been trading for

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All works are undertaken on time and on schedule and completed on due dates as quoted. Works are guaranteed. Been in business for over 18 years with references from commercial and residential projects

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

All Pentastar Paving and landscaping works completed to the highest standard and guaranteed for 5 years. Pentastar Paving and landscaping are able to undertake works on a commercial or residential scale and no job is to big or small for us

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A site inspection is highly recommended. Measurements of all aspects of the job. Type of landscaping products to be used on the job

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Choose the type of paver you would like and ask Pentastar Paving and landscaping to source the paving products for you.

Question 9

What makes your pricing competitive?

Accepted Answer

Pentastar Paving and landscaping is very competitive with pricing due to success of gaining of most quotations and large scale material purchases enable us to pass on the savings to the customer.

Question 10

How do you normally charge for your service?

Accepted Answer

A site inspection is highly recommended for a set price to be attained for the works to be undertaken. A free quote is e-mailed to the customer and payment upon completion of works and customer satisfaction

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Paving and bobcat excavation works would be the main aspect of our industry with all other landscaping works  undertaken to the highest guaranteed standard.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Peter and Warren have been in the paving and landscaping field for over 25 years now. Horticultural, Paving, stormwater, retainer walls and Bobcat excavation and base preparation works available

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