Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured, we offer our manufacturers warranty under there terms and conditions and we offer a extended warranty of 2 years on all our new doors motors and service work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am a licensed carpenter, and wanted to find another line of work to fall back on and got into installing garage doors for a friend of mine and enjoyed the work so much.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a customer ring me that had run into there garage door with there motor vehicle. There door was a timber panelift which was damaged beyond repair and no other business was able to match there existing door which needed to match another door the same. We helped out and got the job done and saved her $. Another happy customer.

Question 4

What do you like most about your job?

Accepted Answer

We like helping people getting the job done right the first time and we know that all our customers are happy after we have completed all our work. Knowing that all our products we use are quality.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience they have and how long they have been in there perfection, if there business is fully insured and specify there needs and problems. If the business offers any after hours help.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When should we get our garage door serviced ? We recommend that a garage door gets serviced every 12 months as there are moving parts on a garage door that if not maintained can be very dangerous.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As we are a small family business communication with our customers is something we understand, and trustworthy goes with out saying, we like our customers to be home on our arrival.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are a family business with over 20 years of experience and offer to all our customers extended warranty at no extra cost. Service and on time with a smile guarantee.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of of the opening if quoting on new garage doors. How much side room either side of opening and how much headroom above the opening. If quoting on new garage door motors we need to know how old the door is.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. By giving us as much information as possible if there door or motor is broken. 2. Giving us the sizes of the openings if they require a new door. 3. Having the garage clean for us to work in.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a emergency after hours service, when your garage door breaks down at the worst time and you are stuck we can help you out. We offer experience and extended warranty.

Question 12

What makes your pricing competitive?

Accepted Answer

We are a small family business with smaller over heads than the bigger businesses so we can offer our customers a better discount. We offer a discount on cash payments.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge a service call out and the first hours labour in a fixed price. We only charge if we fix the problem when we attend. We do require full payment on completion of job.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our company is one of a very few who specializes in all types of garage doors, those jobs most company's would  wall away from. Garage doors, garage door motors, broken spring replacement and servicing to all major brands.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 20 years of experience, we specialize in tight spaces those jobs most company's would walk away from. We are up to date with all the latest training and equipment.

A & K Doors Pty Ltd

Business contact details

Business description

Browse fencing experts by suburb

Services

Qualifications

Add your review

Reviews (5)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps