Frequently Asked Questions
Why should a customer hire you over another service provider?
Because you can count on us!
At Accounty, we take the time to understand our clients needs and their business to make bookkeeping something they don't have to worry about. Instead they can focus on what they do best, which is running their business.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We have a team of highly qualified and experienced Chartered Accountants and CPA's with certifications in most major accounting software including Xero, Quickbooks and MYOB. We know that each client is different, so we take the time to understand all the details, which makes the process more seamless for our clients.
Is there a particular aspect of your trade or industry that you specialise in?
We provide end to end bookkeeping services including payroll, BAS lodgements, management reporting and virtual CFO services such as budgeting and cash flow forecasting to help our clients make well informed business decisions.
How do you normally charge for your service?
We have some of the most competitive bookkeeping rates in Australia. For monthly bookkeeping services, we first have an obligation free consultation call with you to understand the work required and provide you with a fixed monthly fee for our services. This way, there are no surprises!
What makes your pricing competitive?
We offer the best hourly rates and great value for money. Not only do you get great quality of service, but also have access to a dedicated Chartered Accountant based locally in Australia to reach out with any questions.
Are there any special offers you would like to offer to Oneflare customers?
For a limited time, we are offering customers a 50% discount on the first month's fee with no lock in contracts. This only applies to monthly recurring services giving you the freedom to try our services at a fraction of the cost.
How can a customer save money before you start the work? Please give 3 tips
- Providing us with access to all the necessary information
- Going paperless
- Helping us understand your business and current processes so we can establish expectations from the get go
What are the typical things that you need to know before you can provide a quote to a customer?
- Accounting Software used
- Quantum of transactions
- Services required and frequency
- If catch up work is required
Generally, we prefer to be given access to the accounting file so we can access the amount of work required to be able to provide a more accurate quote
What makes you the most reliable and trustworthy person for the job?
We have a great track record with servicing clients all across Australia. We believe our postive client feedback is a great reflection of our reliability and quality of service.