Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes fully insured with all accepts including tools vehicle work mates and also we give 12 months of installation warranty

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was my dream from childhood, I always wanted to do Airconditioning job and I still love it . For me it’s challenge to myself to do better job every day

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, one customer said that they need aircon installed and they called 3 or more installers and all said no can’t be installed so they called me and I told them that the best aircon to be installed is only cassette type aircon and they were happy to deal with me

Question 4

What do you like most about your job?

Accepted Answer

I love this job, for me it’s my dream job I always want my customers to be happy after the completion of jobs

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you licensed to do this job and ask for ID if you suspect and also ask for warranty on job and invoice.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What’s the price for aircon to be installed and my answer to them is depends on the job and which brand you after

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My job, i love my job I always give my customers time when I’ll be there if I’m running late I give them a call and let them know. They can trust me because I give them warranty of my services

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Honest , Trust and perfect job on time reasonable prices if you need we also supply and install and don’t have to worry anything all jobs are warranties

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Access to the aircon where it will be installed how long it will take to install and how far is main switch board is if have to run separate circuit

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give me call for job inspection. I’ll let you know which size aircon you need. If you want I can supply the aircon and install it and don’t have to run around

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If I’m at your place installing aircon and you got another aircon to be serviced we do it for free while we there and if it’s replacement of aircon and we install the new one and take away the old aircon

Question 12

What makes your pricing competitive?

Accepted Answer

If you want better neat and tidy job and also the materials we use is expensive and reliable and job

Question 13

How do you normally charge for your service?

Accepted Answer

It’s always depends on the job size like how long it will take to finish and how easy it is for example if it’s back to back aircon installation the price is $550.00 with gst.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Airconditioning installation is my trade I’m specialist in aircon installation and repair services and also work for building industries and also do white goods repair

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Got 12 years experience and worked with lots of great persons and learned more about how to do hard jobs easier ways and got trade certificate II in Airconditioning

Airwave & Company

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