Frequently Asked Questions
Why should a customer hire you over another service provider?
We a local business with over thirty-five years experience in the plumbing industry and provide a professional, prompt and reliable service. We recognise that satisfied customers are essential to our continued success and promise that all our customers will have the same high standard of workmanship
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in roofing (new builds and re-roofs), gasfitting, air conditioning, solar hot water (replacement and new) and renovation work.
How do you normally charge for your service?
We have reasonable rates and charge by the hour or as per quotation. Deposits may be required for larger works and accept cheques, cash or direct deposit.
What are the typical things that you need to know before you can provide a quote to a customer?
Identify plumbing issue if possible
Site inspection may be required
Plans or drawings of proposed works (if applicable)
Information on any products to be installed
Are you an insured business and do you guarantee your work?
We are fully insured up to $10,000,000 for public liability and provide a Certificate of Compliance for all jobs above $750.