Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have insurances for public liability and work that I have performed is Guaranteed  for the works quoted on or associated  with discribed  works in the quotation

Question 2

How did you decide to get into your line of work?

Accepted Answer

It has been my job all my life I left school and started a aprentaship, I love the outside and working with my hands , it is a interest as well as a profession, for life .

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

When you work in people's homes you are in a close environment and you talking   , and the people you meet may have similar interests and end up  friends you have for life .

Question 4

What do you like most about your job?

Accepted Answer

Meeting people and working with clients and trades people and coordinating the works to achieve the best outcomes for the project at hand .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer should ask the  if the proposed project is the type of work they  do and if they have any experience  , if they  have any references

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

People ask lots of things some relevant and some not I try to keep them on the outcomes they want to get and want to achieve in terms of project and cost  limitations

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been working in the building industry for 35 yrs with many successful customers ,if not I would not be still I this industry , if you need references can be supplied

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Experience of 35 yrs in building, so there is very little I don't know about  building and I am still learning , with new products and new techniques always available to maximise, speed and better outcomes

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A specification  with a plan of the works if not a understanding of what is needed  and at the least a outcome they want to  achieve  with a future planning of any other works

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money by being prepared at the time of quotation with all information of products and fixtures that are needed and their availability , which speeds the projects competition

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The is discounts for pensioners and cash sales  with discounts passed on from trade suppliers and the individual trades to the owner  , they may pay upfront for materials for discounts .

Question 12

What makes your pricing competitive?

Accepted Answer

Competition......  with pricing and experience in quotations and  all types of building works the knowledge will put me in a competitive advantage ,to  get the right price .

Question 13

How do you normally charge for your service?

Accepted Answer

I can quote a price including materials and labour or work on a hourly rate with materials supplied  by owner or supply at cost  as required to complete the project .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I now specialise in maintance and repairs for domestic and commercial  property's with experience in all trades,and products , from roofing to tiling or even painting  and demolitions

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the building industry for all of my working life from a carpenter to a builder

Chris Moore Building Repairs and Maintenance

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