Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured with 10 million public liability insurance and all work is fully guaranteed. We have current police and working with children checks.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

A family owned business with over 10 years experience, highly professional in our approach, 100% work satisfaction, state of art equipment used on all jobs and always will give the customer the upmost in customer service with on time all the time and work guarantee.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Like to inspect the property or have a photo to view the job that is required to give an exact quotation price.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1, Always get competitive quotes. 2, Make sure you are always getting the right quote and comparing apples with apples. 3, Always ensure the contractor know what is exaclty required in the job so there are no hidden extras later.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All first time One Flare customers will get a 20% discount and therafter we can discuss what is best for the customers and us.

Question 6

What makes your pricing competitive?

Accepted Answer

We give value for money, we will always provide great advice and if customers become regular clients we will give them the special price.

Question 7

How do you normally charge for your service?

Accepted Answer

We like to quote the job upon face to face with the client. Sometimes we can give an indication via phone if the job is quite simple to quote on.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All areas of gardening we specialise in we also cater for larger areas with ride on mowers etc. No job for us is to big or to small.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With 10 years of experience trained in all areas of gardening working with large Body Corporates, Sporting fields ( Melbourne Victory & Melbourne City) maintaining ground maintenance etc. Hotel venues with the Bruce Mathieson group etc

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