Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes We Certainly Are!  We guarantee all our product and workmanship   We love our business and we take no risks or shortcuts   in the process of delivering a great end result

Question 2

What do you like most about your job?

Accepted Answer

We love achieving a quality end result that makes the client   smile  We love being able to provide the full package of   value & savings to our clients because it's something   we've worked very hard to achieve!

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are the most reliable and trustworthy choice   because our interest is to benefit you, the client  Our business strategy is to save you money and give   you exceptional value - this is how we will be greatly   successful as a business for many years to come!

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We eliminate any reason to, not use us!  We offer a “complete package” and each section of that   package benefits our clients exponentially  We combine high-end products with an exceptional   customised service with market leading, competitive pricing

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

As much job detail as possible will always benefit both   parties because it clarifies specifications & desires   required by the client   Communicating these details helps to achieve a great   end result & avoids any unforeseen problems

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Any task that can be carried out to prepare the site for   work is always beneficial because it saves time on   labour costs  Know what you want done   and educate yourself on what detail/process is involved   to execute the primary task  This knowledge can save you a great deal of time   and money!

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Want to slash your electricity bill?  Well here's a solution-  We would like to offer Oneflare customers 50% off our   LED downlights kits   Simply get us to do the installation & receive a massive   50% off the LED Downlight kit purchase price!

Question 8

What makes your pricing competitive?

Accepted Answer

When you purchase from us we guarantee we can beat   any installation quote  With our general lighting & LED lighting range we offer   unrivalled pricing that no one else can beat because we   do the unspeakable in business - we cut out the middle   man & pass on the savings to our client  No one can beat that!

Question 9

How do you normally charge for your service?

Accepted Answer

We accept all forms of payment - cash, electronic transfer, eftpos, direct debit, cheque, & pay pal  We also have 6, 12 & 24 month interest free terms available!

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Lighting Sales, Design & Installation.   With our general lighting & LED lighting range we offer   unrivalled pricing that no one else can beat because we   do the unspeakable in business - we cut out the middle   man! We are unique because we provide our clients with   the "Buying Power" of big businesses & service rates   that rival all others!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10 Years Experience  Lighting Specialist Owner Operator  Licensed Electrician  Cert. IV Hazardous Area  Diploma of OH&S Diploma of Project Management  Construction White Card

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