Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we always provide guarantee for our workmanship.but in some cases like if a customer doesn't water the grass or plants and if they die.its not our responsibility.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Passion for gardening and landscaping.i had always created my own designs and then i realised im very good at it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a customer in point cook for whom i did a job 5 years ago.he was so happy with the job he gave me 13 more jobs

Question 4

What do you like most about your job?

Accepted Answer

Its very exciting to work with different people with various backgrounds.there is no big sence of achievement when you deliver what is required by the customer.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

First of all ask about their qualification and experience.then show them the design you want.if they say they can deliver then hire them.but always make sure you are on one page with the trades proffesional.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most of the customers dont have any s ort of experience.so they ask various type of questions like how will it be done what sort of material we will be using.what will be the quality like and so forth.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Always on time and takes every job with the same level of seriousness.thats why i have alot of satisfied customers all over melbourne.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide the best craftsmanship and very competitive in pricing.there are hundreds of satisfied customers all over melbourne.if you are looking for a quality job,look no further.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First of all site visit.because it gives you an idea about the job.meeting customers face to face and discussing the job makes sure both parties are on the one page.this helps in delivering a high quality product at the end.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By employing the right people Should be clear what you want Don't make any changes once the job has started.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have alot of packages,like for new homes we offer full house landscaping packages.which are very popular and cost effective.

Question 12

What makes your pricing competitive?

Accepted Answer

We do alot of market research and always stay aware of market prices.plus our craftsmanship and high level customer service.

Question 13

How do you normally charge for your service?

Accepted Answer

It all depends on the job.for decking and all sort of carpentery work we charge p/sqm.for landscaping it all depends upon your requirement.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in various trades such as,decking,pergolas,bali huts,artificial turfing,natural turfing,landscaping,retaining walls,feature screens and all sorts of landscaping. We have customise packages aswell.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I myself and my team has got 10 years industry experience.we are a total out door solution company.all my staff is well qualified to do their job.

Divine Landscaping

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