Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business and guarantee our work. Our Web: Eaglewood21.vpweb.com.au Facebook: Eaglewood Kitchen Bathroom & Outdoor Check True Local

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started my apprenticeship since I was 13. I used to like nailing on every piece of wood, so one day my dad asked me if this is what I want to do when I told him I don’t want to go to school. Since kid I was passionate about cabinet making

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I made a kitchen 3 years ago the customer & his family were so happy that everyone they talked to they will tell them how Eaglewood did a great job. Until now every year we been receiving work from them

Question 4

What do you like most about your job?

Accepted Answer

Dealing with people, satisfaction of my customers is what build me more and more. There is nothing more rewarding after a hard job to see the customers happy and proud

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Know how experienced, many can give you cheap price and cheap work too while others can give you a high price and talk a lot but you end up with poor quality of job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

First thing is price, time. We would explain we need all details and give them advice, while asking the questions we need for the work

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We can provide testimonials, we were one of the best winning award last year 2017 Hard working and you deal directly with the director

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are the award winner of 2017. Our proud products are: KITCHEN: Modern, Contemporary & Traditional Bathroom, Cupboard Laundry, Wardrobe Home Theater, Barbecue Areas, Bars, Commercial, Etc Absolutely All Your Wood Work With Competitive Prices- Expert Design in Custom Furniture

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All details are necessary- Design, type of work; materials; budget the person is willing to pay or have Distance & time frame

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

-Inform yourself of what you really need for what you want -call us to find out -know what you want

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Kitchen over $10,000 get Microwave as gift or 20% off your decking for autumn and winter sales contact us today

Question 12

What makes your pricing competitive?

Accepted Answer

You get the best quality of one of the best fine work of Victoria with advice & competitive prices. Award winner

Question 13

How do you normally charge for your service?

Accepted Answer

1. Half of Total price on first when agreed 2. half of the balance half way job 3. Balance delivery

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We build, Fix, Install, Design & Deliver as per request We deal directly with our customers to their best satisfaction & trust

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Director - Great customer Service with More than 20 yrs work experiences with qualification from Kangan Ins in Broadmeadows Melbourne Victoria

Eaglewood Kitchen Bathroom & Outdoor

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