Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Earth Banks has public liability cover for up to 10 million AUD. We guarantee our work to the quality of the Australian standards and keep up to date with policy.

Question 2

What do you like most about your job?

Accepted Answer

The thought of creating an environment, then seeing the end result and the happiness of our clients when their ideas have been achieved is by far the most rewarding part or our job.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

One of the most common questions I get asked by clients over the phone is how much will a certain landscaping job cost. My answer is usually that its hard to give an accurate costing with out coming to the site and assessing all site conditions.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Earth Banks is a family business that understands the need of honesty and integrity when dealing in business. We pride ourselves on being efficient and timely, which means we can get a bunch more work done in a shorter time saving you money whilst still delivering top quality trade work.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Earth Banks prides itself on producing top quality Landscape gardening work. We use the best Materials and plants to tailor the finished landscapes to our clients desired outcome.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the desired landscape will look like for our clients at the project completion. What construction and planting needs to be achieved and what budget has been allocated for the works to be completed.

Question 7

How do you normally charge for your service?

Accepted Answer

Our landscape design and construction service will be quoted as per job size which will be send out to our clients email or in writing. Garden maintenance service is charged at an hourly rate of $45 and also we charge for green waste that needs to be taken away.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our expertise includes, but is not limited to the following:  - Planting. - Paving. - Decking and Pergolas. - Rock work. - Planter boxes. - Roof top gardens - Vertical walls. - Irrigation. - Water features - Retaining walls.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At the head of the Earth Banks team is Sean and Matti. Combined Sean and Matti have just over 3 decades in Landscape design, construction and gardening experience. Sean with an advanced diploma in Horticulture, Landscape design and Matti with a hard landscape background, Earth Banks has what it takes to turn your dream garden into reality.

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