Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Electroplex has public liability. We guarantee our work to the quality of the Australian standards and keep up to date with policy.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Family Business, and Experience, so continuing on the generational knowledge, and literallly growing all the time. With a couple of more of the 4th generation coming along very soon!! It might be a little while before they are up to the task, though...

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The thought of creating an environment, then seeing the end result and the happiness of our clients when their ideas have been achieved is by far the most rewarding part or our job.

Question 4

What do you like most about your job?

Accepted Answer

I really like the interaction with people, and especially when, someone, has been so stresssed out by re-locating, and they have booked us, and we have taken the burden off thier shoulders, as a "one stop shop" have done the all electrical works.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Depends on the specific Electrician. But always, ask wether electricians are insured. having an ABN is no guarantee of that! Do they guarantee their work (more imortant in public liability" Are electrical police checked, (vital in Domestics, and Commericial sites) Are electrical well trained, and ve

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

One of the most common questions I get asked by clients over the phone is how much will a certain solar panel job cost. My answer is usually that its hard to give an accurate costing with out coming to the site and assessing all site conditions.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Electroplex is a family business that understands the need of honesty and integrity when dealing in business. We pride ourselves on being efficient and timely, which means we can get a bunch more work done in a shorter time saving you money whilst still delivering top quality trade work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Electroplex prides itself on producing top quality Electrical work. We use the best Materials and electrical supply to our clients desired outcome.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the desired electrical lights or whatever will look like for our clients at the project completion. What solar panel and air conditioning needs to be achieved and what budget has been allocated for the works to be completed.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Electroplex always give special price to our client. At same time below tips for our clients. 1. We sent free quote. 2. Can check all our price to other contractors 3. professional services.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Normally we are offering cheap price only. So all customer will get best price from our side while contact with us.

Question 12

What makes your pricing competitive?

Accepted Answer

Electroplex always cheap price will be offered in our clients. We want to maintain our clients in future. So we do our best in our service and price.

Question 13

How do you normally charge for your service?

Accepted Answer

Our electrical and Solar panel service will be quoted as per job size which will be send out to our clients email or in writing. For electrical all price will quote only for customer requirment.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our expertise includes, but is not limited to the following: - electrical work- data cabling - power point installation - Air conditioning Installation - Solar panel installation - Smart meter installation - all other electrical works in residential and commercial works.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At the head of the Electroplex team is Mitch Chase and and his team. Combined Mitch Chase and Team have just over Switch board changes in Residential, commercial and Smart meter installation experience.  Electroplex has what it takes to turn your dream lights into reality.

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