Question 1

What do you like most about your job?

Accepted Answer

We have been animal lovers our whole lives, and have grown up around many different species of animals. We love our job because we love providing top quality care to pets and pet owners and educating people in how to best look after their beloved animal kids.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you come to our homes? Yes, we can come to your home and care for your pet on premises which is much less stressful for your pet. (Applies to most services).

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We provide pet services to any type of pet, always with excellent care and at an affordable price. We can tailor services to meet you and your pets needs with absolutely anything you may require. From grooming to minding, and walking to basic pet errands, we can do it all!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To offer you a quote all we need to know is what type of service you would like, what type of animal you have, where you live and anything else you believe is relevant to your situation.

Question 5

What makes your pricing competitive?

Accepted Answer

Our pricing is set as a benchmark of our quality. We make sure we are affordable to all pet owners by tailoring our services to suit you and offering repeat customer discounts.

Question 6

How do you normally charge for your service?

Accepted Answer

We accept cash or Direct Deposit payment. Payment is Cash On Delivery for individual jobs and for long term or repeat services we offer a 7 day payment term.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Dog Walking, all types of Pet and Garden Minding Services, and Dog Grooming. We can cater for special needs pets and exotics.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cert II in Animal Studies. Cert III in Captive Animal Management. Cert III in Companion Animal Services. 7 years combined industry experience.

Feathers And Fur Pet Services

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