Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I take great pride in the work I produce and work together with my clients to ensure that expectations are exceeded.

Question 2

What do you like most about your job?

Accepted Answer

So much can be communicated aesthetically. I love the way that well-designed products can speak directly to an audience through visual tone.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your design process / creative process? - All of my work is based on a 4-step process: research, collaborate, design + deliver. What skills and qualifications do you have? - I have a Bachelor in Design (Communication Design) with a Web Minor; Diploma of Marketing

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Creating beautiful designs in more than a source of income - it's what drives me! My passion for design is reflected in the work that I produce. I am my own worst critic and will not stop striving to produce excellence until the best outcome has been achieved.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

I understand that no two businesses are the same. I will tailor a comprehensive Communication Design Strategy to suit your business needs. So you can sit back and trust in ‘the process’… knowing that you have the right person to get the job done!

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What are the Project requirements / Scope of Work? What kind of timeline do you have in mind? What is your Company background and primary business activities? Do you have any expectations of budget for the project?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be aware of the market in which your business is positioned; 2. Have a clear vision of what you want to achieve; 3. Ensure that you communicate all of the requirements to your designer to ensure the outcomes are in line with your vision. This reduces unnecessary design iterations.

Question 8

What makes your pricing competitive?

Accepted Answer

I base my quotes on an hourly budget and have to capacity to produce quality outcomes in an efficient timeframe. I believe in value for money - rather than cheap solutions.

Question 9

How do you normally charge for your service?

Accepted Answer

I look at each project individually and quote according to the requirements of the project. This means that you will only be charged for work that is relevant to your project.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in the following services: Web Design Brand + Identity Design Digital Marketing Social Media Strategy Publication Design Content Marketing Business + Advertising collateral

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bachelor of Design (Communication Design) - Swinburne University of Technology; Diploma of Marketing - Holmesglen Institute; Member of the AGDA

Folkspoke Design

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