Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Geelong Removals covers Transit Insurance which covers fire, theft, rollover and collision. Geelong Removals takes care of your furniture as if it were our own.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Geelong Removals staff are hand chosen, and come with many years experience in the furniture removal industry.  Geelong Removals has 95 % happy clients and we are striving to meet the 100% mark.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our clients moved to Sydney, then one week later rang us to move them back as it was too rough an area for their children. Got to love Geelong!

Question 4

What do you like most about your job?

Accepted Answer

Geelong Removals prides itself in excellent customer service as we treat all our clients with utmost respect and like to ensure our clients experience a smooth move with Geelong Removals.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is the hourly cost if moving locally within the Geelong/ Colac/ Surfcoast region? How do we pay the bill? What time should we start the removal?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Approximately how long will my removal take. Here at Geelong Removals we can provide an estimation of hours needed for a removal.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Geelong Removals prides itself with quality removals, just check out our google reviews. We are a small family owned business in Geelong

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Geelong Removals maintains a high standard of work, we take care with all the removals we do. Geelong Removals also provides a pre-packing and unpacking service. Call Geelong Removals for an obligation free quotation.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Geelong Removals needs to know how many bedroom the move is, where from and to and on what date does our client require the removal.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Geelong Removals advises clients if they are able to have all boxes in one area, if tools are required for assembly and re-assembly please advise us upon booking your removal with us.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes Geelong Removals would like to offer one flare clients no credit card surcharge, but we ask in return that you rate our work please.

Question 12

What makes your pricing competitive?

Accepted Answer

Geelong Removals understands that people operate on a budget, and we take note of this. We do local, country and interstate moves so different prices for different delivery areas.

Question 13

How do you normally charge for your service?

Accepted Answer

Different prices for different removal jobs as no two houses are ever the same as each other. We also offer free in home quotations, obligation free.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We remove household furniture, office furniture and new furniture. What ever the need we can assist in making your removal a smooth move.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our staff have experience in the furniture removal industry.   All our trucks come fully equipped and we can even dismantle and re-assemble furniture.

Geelong Removals

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