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Completed Jobs (156)
Computer Repair Job VerifiedVirginia , Box Hill South, VICMay 13, 2018
Fujitsu lifebook t series Laptop wont turn on.
Computer Repair Job VerifiedGeoff F , Rowville, VICMay 08, 2018
Have installed windows 10 update now cannot get on internet
Computer Repair Job VerifiedGary P , Endeavour Hills, VICMay 07, 2018
Type of help needed: Other (Please specify), wont boot up, Type of system: Windows laptopReview 14 May
Quick service and resolved the problem and pricing was fair.Would recommend and use again
Computer Repair Job VerifiedAndrea , Clayton, VICMay 07, 2018
Type of help needed: Figuring out the problem, Networking, Fixing hardware, Type of system: Mac laptopReview 14 May (last edited 14 May)
Andrea hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedBelinda G , Melbourne, VICMay 06, 2018
ACER Computer (about 3 - 5 years old - can't remember) ... non-functioning left arrow key, very slow system... test and diagnosis ... optimisationReview 10 May (last edited 10 May)
Patrick was fantastic! Very prompt, he quoted and both fetched and dropped off my computer, fitting in with my plans. He returned my Och as good as new! I would definitely recommend GR8IT and will certainly use them again if required.
Computer Repair Job VerifiedPaul C , Heathmont, VICMay 01, 2018
Type of help needed: Other (Please specify), Send/receive emails , Type of system: Windows desktopReview 04 May (last edited 04 May)
Patrick was great. He fixed our computer the same day and was very flexible with his time. His prices were great and is helping us with an upgrade. I will definitely use Patrick again.
Computer Repair Job VerifiedShalini T , Melbourne, VICMay 01, 2018
Type of help needed: Other (Please specify), accessing an old pst file in MS Outlook where the email address is no longer functional, Type of system: Windows laptop
Computer Repair Job VerifiedMike J , Balwyn, VICApril 26, 2018
Power socket in HP laptop may be broken<br /><br /><em>Updated 26 Apr 2018 at 12:13pm: Model is HP ProBook 450 G3. </em>Review 27 Apr
Patrick made the job a high priority, was very good with communications, was willing to provide a fixed price and responded very quickly to the request for a quote. And a nice guy as well.
Computer Repair Job VerifiedMaureen P , Croydon, VICApril 23, 2018
I have surface pro and a new Google pixel phone . I hotspot to use computer but now can't connect to internet or get my printer to work eitherReview 29 Apr
Maureen Payne hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedJudy , Heathmont, VICApril 19, 2018
Computer will not restart in normal mode. Need this looked at and advice on maybe an updated systemReview 13 May
Patrick is very friendly and gives great service
Computer Repair Job VerifiedBev R , Rowville, VICApril 16, 2018
Type of help needed: Figuring out the problem, Connecting devices, Type of system: Windows desktopReview 23 Apr
Received excellent advice and assistance. Patrick explained everything clearly. I would certainly recommend him to other residents in our Retirement Village if they needed assistance.
Computer Repair Job VerifiedLoraine P , Kinglake, VICApril 12, 2018
Unable to get to sites on browser that I could access yesterday but now they time out, urgently need to get this fixed today.Review 12 Apr
Patrick was very patient and persistent and would be happy to use him again.
Computer Repair Job VerifiedJulia , Balwyn, VICApril 11, 2018
Black screen. No activity
Computer Repair Job VerifiedGordon,Burdekin D , Boronia, VICApril 11, 2018
To connect a new I Pad
Computer Repair Job VerifiedAnthony , Bayswater, VICMarch 28, 2018
Computer turns itself off every few hours and restarts. Have cleaned fans and dust out but not fixed. Might also need a quote for more RAM.Review 30 Mar
Thorough and professional service. Highly recommended.
Computer Repair Job VerifiedJacinta , Croydon Hills, VICMarch 23, 2018
PC running very slow. Sometimes un responsiveReview 26 Mar
Patrick was very time efficient and friendly. He did all the work on a Sunday and informed me promptly when it was ready. Great help!
Computer Repair Job VerifiedBrian , Burwood, VICMarch 22, 2018
Lcd leaked screen
Computer Repair Job VerifiedRos B , Carlton North, VICMarch 20, 2018
Tracker pad on Mac book pro not working properly, fails to open stuff or anything requiring a click. Works sometimes but when it does requires pushing and prodding,
Computer Repair Job VerifiedNick M , Ashwood, VICMarch 17, 2018
screen replacement, hinge repair. HP Laptop Product number: V7F56AV
Computer Repair Job VerifiedCarmen , Nunawading, VICMarch 15, 2018
I have an HP envy touchsmart 4-1118TU laptop. After the last Windows 10 update it was very slow and sometimes froze for up to 5 to 10 minutes. I tried to do an HP minimized image recovery but the restoration was incomplete and a retry resulted in the same incomplete restoration. the details were "Critical error condition was detected at BBV1. I cannot move out of this screen and back to windows. I called HP and they said this laptop was old (nearly 5 years) and it was never tested for windows 10. (Originally it had windows 8) They recommended I contact a technician. I'm wondering if firstly it is fixable and if yes how much would the cost be and whether it would be worth fixing it. Thank youReview 17 Mar
Patrick was very efficient and had great communication about status of job and prompt with replying to texts. Reasonable pricing too. Would definitely recommend him.
Computer Repair Job VerifiedJohn M , Glen Waverley, VICMarch 12, 2018
lost connection to printer from two laptopsReview 17 Mar
Very prompt, kept you informed on status Completed task to our satisfaction in a short period of time
Computer Repair Job VerifiedTerry M , Carnegie, VICMarch 12, 2018
I think I have a graphics card failure<br /><br /><em>Updated 12 Mar 2018 at 03:22pm: Machine is an XPC Shuttle desktop</em>Review 12 Mar
Patrick was very friendly and knew his stuff. The time and hardware cost were very reasonable. Highly recommend :)
Computer Repair Job VerifiedTina B , Kilsyth, VICMarch 05, 2018
New laptop, need settings checked to enable better battery life, at the moment not lasting long.Review 10 Mar
Patrick was on time and very professional, set my laptop up perfectly and is organizing new battery for me to save me the time. Will definitely be using him again in the future.
Computer Repair Job VerifiedBert , Beaconsfield Upper, VICFebruary 26, 2018
install new motherboard
Computer Repair Job VerifiedMaria , Doncaster, VICFebruary 24, 2018
Track pad is broken. Can't use internal mouse on Apple MacBook Air.Review 28 Feb
Patrick offers superb IT knowledge, super fast turn around times and excellent service above and beyond the call of duty. He is honest, reliable and extremely professional. I will never use anyone else for all future IT needs. Thank you so much
Computer Repair Job VerifiedRuth W , Clifton Hill, VICFebruary 16, 2018
I have a MS Surface notebook purchased November 2015. The screen is frozen "Preparing to configure Windows. Don't turn off your computer " Forced restarts don't make any difference.
Computer Repair Job VerifiedLaura , Lilydale, VICFebruary 14, 2018
Need 4 computers/laptops connecting to the VPN that we currently have, but is no longer connecting, so that users can work offsiteReview 15 May
We have been very happy with Patrick at GR8IT, his promptness in responding to our enquiry and his knowledge is exceptional. We are now using Patrick regularly for all of our company's IT needs and have been very happy. Highly recommend using GR8IT!
Computer Repair Job VerifiedDallas Y , Epping, VICFebruary 14, 2018
Type of help needed: Other (Please specify), can not open documents that have came via email, Type of system: Windows desktop
Computer Repair Job VerifiedVeerappan , Caulfield South, VICFebruary 13, 2018
Type of help needed: Fixing hardware, Other (Please specify), Unable to restart, Type of system: Mac laptopReview 20 Feb (last edited 20 Feb)
Veerappan hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedLeearna C , Hallam, VICFebruary 06, 2018
Dell all in one screen wont turn onReview 09 Feb
Patrick was wonderful. Same day service and he picked up and dropped off our computer. I will definately be using him again
Computer Repair Job VerifiedSally , Bayswater, VICFebruary 05, 2018
Mac wont connect to the internet no WIFI but says no hardware system/connectionReview 06 Feb
Patrick was fantastic came and picked up and dropped back later that day. Great service and genuine nice person would recommend highly
Computer Repair Job VerifiedAlex , Glen Iris, VICFebruary 03, 2018
The hinge on my Asus laptop is falling apart. laptop still works fine so I just want to the hinge fixed/repalced.Review 15 Feb
Patrick was great. Picked up and returned my laptop all in the same day. Did an amazing job fixing it too. Other said they couldn't do it but Patrick did. Would highly recommend.
Computer Repair Job VerifiedTania M , Brunswick, VICFebruary 02, 2018
Screen smashed in top left corner, one crack down the whole screen. Can turn it on, seems to still work though because of the crack I can't log in (messes up the touch screen).Review 08 Feb
Professional, quick, great service. Would highly recommend Patrick to anyone!
Computer Repair Job VerifiedRory , Toorak, VICFebruary 02, 2018
Keyboard replacementReview 06 Feb
Did a great job and quite convieant
Computer Repair Job VerifiedKerry D , Forest Hill, VICJanuary 31, 2018
REPLACE COOLING FAN
Computer Repair Job VerifiedYianna C , Chadstone, VICJanuary 29, 2018
I have a client whose computer disc holder is jammed and she needs it fixed.Review 07 Feb
Was a very easy and fast process to get a laptop fixed. Highly recommend!
Computer Repair Job VerifiedChris T , Eltham, VICJanuary 22, 2018
Type of help needed: Fixing hardware, Type of system: Windows laptopReview 23 Jan
Very professional, proactive and efficient. Problem was fixed and delivered on the same day.
Computer Repair Job VerifiedBelinda , Berwick, VICJanuary 03, 2018
Lap top screen is black when on. Probably back light not working.Review 16 Jan (last edited 16 Jan)
Professional and a great guy ... genuine
Computer Repair Job VerifiedDianne L , Ringwood East, VICDecember 26, 2017
I split Cordial on the keyboard. It wouldn't work (I didn't expect it to) THEN after appx 2 hrs, she started and was working fine.(Apart from a few spongy keys) However, she's not holding charge. It will stay at the same % level if I keep power going to it. I had 55% last night. As I was at someone else's place, was not organised and she dropped off the table (I know-NOt much luck) I went to bed as usual and when I woke up, she had charged to 100%. I removed the charger, waited 2 minutes, plugged back in and it had changed to Plugged in-not charging. (previously it said Plugged in charging) I have an ASUS notebook and the charger fits this 15.6" F553M, so I have tried the cable. It wasn't that. I think I may have some connection problem (Corrosion). If I turn the power off at the wall and back on, she doesn't recognise that she's plugged in unless I take the power cable out and replace it. Then she recognises it.Review 30 Dec 2017
Patrick was Awesome. Very knowledgeable, personable. As he says, he's not the cheapest BUT he's not expensive and is FAIR. Not just good service, the best Tech service I've ever had.Laptop picked up and dropped off. He actually contacted me on BOXING DAY. I didn't expect anything until after the ... Patrick was Awesome. Very knowledgeable, personable. As he says, he's not the cheapest BUT he's not expensive and is FAIR. Not just good service, the best Tech service I've ever had.Laptop picked up and dropped off. He actually contacted me on BOXING DAY. I didn't expect anything until after the New Year.He'll look after you. I have no hesitation in recommending him 100%. In Fact, I've already booked another job with him for next year. Don't go past Patrick, don't be fooled by cheaper jobs. Read more
Computer Repair Job VerifiedTristan , South Yarra, VICDecember 17, 2017
need a new SSD and installation on a Dell Envy with OS I can provide licence key if necessary Need WIfi networking fixed and screen replaced on a newish Toshiba laptop and a few keys tooReview 25 Dec 2017
Patrick was great to deal with and fixed everything in a timely fashion happy to recommend him
Computer Repair Job VerifiedPaula G , Box Hill North, VICDecember 16, 2017
Turns on but this happens.Review 30 Dec 2017
amazing service even worked all day on sunday to help me out. same day fixed. local, great bloke, highly recommended. thanks patrick
Computer Repair Job VerifiedJames G , Ivanhoe, VICDecember 15, 2017
After starting it goes to a white screen then turns off.Review 15 Dec 2017 (last edited 15 Dec 2017)
Patrick was a pleasure to deal with.Very mindful of my financial circumstances, which was much appreciated.
Computer Repair Job VerifiedAnton G , Kew, VICDecember 12, 2017
computer not charging upReview 19 Dec 2017
Found GR8IT to be a very good experience. Very prompt service and fixed up issue first time No trouble to get job done Very open communication to get job Excellent overall experience with GR8IT
Computer Repair Job VerifiedRukiye E , Noble Park, VICDecember 11, 2017
Macbook 13inch 2013 retina. Cracked screen on 5 per cent on the screen. It is now all rainbowy... how much would it cost to replace the screen?
Computer Repair Job VerifiedChris , Vermont, VICDecember 08, 2017
need to connect my printer to my laptop using wifiReview 11 Dec 2017 (last edited 11 Dec 2017)
Great technician...great service...Patrick knew exactly what to do and solved my computer problems. Highly recommend Patrick for future jobs.
Computer Repair Job VerifiedDiana , Box Hill, VICDecember 07, 2017
My desktop hard disk drive is full (500GB). I need to replace my hard disk drive (OS:C) to a bigger capacity, say 1TB and back up the data in old hard disk to new hard disk.
Computer Repair Job VerifiedPatricia S , Edithvale, VICNovember 28, 2017
Outlook 10 not receiving or sending email
Computer Repair Job VerifiedNeil , Patterson Lakes, VICNovember 22, 2017
We cannot hook up 2 laptops to our internet.Review 23 Nov 2017
Patrick came in did the job and we would highly recommend him. Lovely guy great service. Shelly and Neil.
Computer Repair Job VerifiedLiz , Burwood East, VICNovember 12, 2017
Type of help needed: Need to transfer iTunes to new PC laptop and also sort Windows Mail or Outlook for me. , Other (Please specify), Type of system: Windows laptopReview 12 Nov 2017
Extremely happy with this service! Patrick was very friendly, fixed my laptop in less than an hour, and at a very reasonable price. Would highly recommend him :-)
Computer Repair Job VerifiedSarah , Camberwell, VICNovember 08, 2017
Blue screen saying the computer has to re-start when I first turn it on. It then moves to a blank screen. I cant get to the desktop or log into the first screen. It does a diagnosis and then performs slowly but I am unable to use it.
Computer Repair Job VerifiedAndy M , Oakleigh, VICNovember 06, 2017
battery charging circuitry inside laptop not workingReview 10 Nov 2017
Prompt service. Very honest. Patrick has the chance to make quick cash but he didnt. He advised the repair is not worth on the old laptop. He recommended to get a new one instead. He didn't make the quick cash but gained trust. Will definitely recommend him to all my friends for all computer/IT r... Prompt service. Very honest. Patrick has the chance to make quick cash but he didnt. He advised the repair is not worth on the old laptop. He recommended to get a new one instead. He didn't make the quick cash but gained trust. Will definitely recommend him to all my friends for all computer/IT related service. Read more
Computer Repair Job VerifiedKeith P , Pakenham, VICNovember 01, 2017
Automatic repair want workReview 10 Nov 2017
Keith Paterson hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedPaul D , Blackburn, VICOctober 25, 2017
Blank Screen on startupReview 26 Oct 2017
Amazing service, he picked up my computer, fixed it and brought it back at 10pm. What more can you say than fantastic.
Computer Repair Job VerifiedMyra R , Ashburton, VICOctober 25, 2017
prombles with skype i get no sound on the mac and on windows i need to install the latest skype and I can not uninstalled it.Review 25 Oct 2017
Myra Reynolds - Patrick responded within 5 minutes to my request & fixed the problem straight away on one computer - also had problem with my apple computer which he tried fixing over team viewer but did not work so he came around & solved problem with in 5 mintues will highly recommend him and ... Myra Reynolds - Patrick responded within 5 minutes to my request & fixed the problem straight away on one computer - also had problem with my apple computer which he tried fixing over team viewer but did not work so he came around & solved problem with in 5 mintues will highly recommend him and will be using him from now on. Thanks Patrick. Read more
Computer Repair Job VerifiedSarah , Huntingdale, VICOctober 19, 2017
nullReview 23 Oct 2017 (last edited 25 Oct 2017)
Patrick was super efficient, friendly and helpful - he sorted the problem without any fuss or excuses! - would use him again and recommend highly - thanks again Patrick :)
Computer Repair Job VerifiedNyree , Watsonia North, VICOctober 18, 2017
Type of help needed: Liquid damage, Other (Please specify), Type of system: Mac laptop
Computer Repair Job VerifiedDebbie , Mont Albert, VICOctober 10, 2017
Replacing the screen on a Dell Alienwatre 15" laptopReview 13 Oct 2017
Patrick was quick to respond with a quote, quick to perform the required work, communicated well, and pleasant to deal with. I will definitely go back to him if I have any more work in the future. If only other service providers would provide such good service!
Computer Repair Job VerifiedJenny , Kew East, VICOctober 02, 2017
iMac 2009 running very slow. Also Microsoft Office 365 -Outlook unable to receive gmail.Review 09 Oct 2017 (last edited 09 Oct 2017)
Quick response & good communication; Patrick fixed the issue and was pleasant to deal with.
Computer Repair Job VerifiedErin , Eltham, VICSeptember 25, 2017
A 4 year old Acer laptop. Was dropped on the floor,and landed with screen open. No cracks to the screen. Computer will start up, I can hear it, but the screen won't/ can't displayReview 04 Oct 2017
Patrick is an absolute find. He has been so helpful, flexible and knowledgeable. He came to my house and picked up my laptop, fixed it and bought it back to me all in the same day for a more than fair price. He was kind and efficient and I wouldn't hesitate to recommend him.
Computer Repair Job VerifiedJohn M , Forest Hill, VICSeptember 19, 2017
Liquid spill, some keys no longer work. Keyboard needs replacing.<br /><br /><em>Updated 19 Sep 2017 at 02:14pm: Laptop model is - 80U2003-FAU lenovo yoga 310 11.6 white</em><br /><br /><em>Updated 19 Sep 2017 at 02:14pm: Laptop model is - 80U2003-FAU lenovo yoga 310 11.6 white</em><br /><br /><em>Updated 19 Sep 2017 at 02:14pm: Laptop model is - 80U2003-FAU lenovo yoga 310 11.6 white</em><br /><br /><em>Updated 19 Sep 2017 at 02:14pm: Laptop model is - 80U2003-FAU lenovo yoga 310 11.6 white</em><br /><br /><em>Updated 19 Sep 2017 at 02:14pm: Laptop model is - 80U2003-FAU lenovo yoga 310 11.6 white</em>
Computer Repair Job VerifiedDavid N , Templestowe, VICSeptember 11, 2017
Type of help needed: Fixing hardware, Type of system: Windows desktopReview 09 Oct 2017
Patrick responded quickly to my call for assistance to a hardware problem and tried very hard to recover my files. He was always available when I called him for advice.
Computer Repair Job VerifiedMelinda , Rowville, VICJuly 09, 2017
Our desktop computer keeps going into saver power mode and fan seems to be working in over drive.Review 05 Oct 2017
Great job , fast and efficient
Computer Repair Job VerifiedSiobhan , Burwood, VICJuly 09, 2017
I require a screen replacement for HP laptop model 15-ac038TUReview 09 Jul 2017 (last edited 10 Jul 2017)
Really happy with this service! Patrick fixed my laptop in less than an hour, and the price wasn't too high. He was also quite friendly and good natured.
Computer Repair Job VerifiedKat , Knoxfield, VICJune 29, 2017
Type of help needed: Figuring out the problem, Type of system: Windows desktopReview 01 Jul 2017
I would highly recommend Patrick. He was very professional and helpful with my PC problems. He kept me informed on the progress of my repair and there was no unexpected costs. Will definitely use his services again.
Computer Repair Job VerifiedTed C , Boronia, VICJune 23, 2017
Found location of program where I believe it is held but cannot get rid of it?????Review 04 Jul 2017 (last edited 04 Jul 2017)
To say the Least I am extremely happy with the support and assistance given to fix the problem that I had with the computer. The best of all he did not interfere with my methods of operations or change the system in any way that compromised the business operation. He also offered assistance shou... To say the Least I am extremely happy with the support and assistance given to fix the problem that I had with the computer. The best of all he did not interfere with my methods of operations or change the system in any way that compromised the business operation. He also offered assistance should the system fault again, I cannot be happier. Read more
Computer Repair Job VerifiedMichelle H , Burwood, VICJune 05, 2017
HP Spectre so could be deemed a tablet?Review 25 Jun 2017
I would highly recommend Patrick and his services. I found him to be totally professional and extremely reliable. My repair was performed with the time frame promised. Thank you Patrick.
Computer Repair Job VerifiedRukmani , Ringwood East, VICMay 28, 2017
The computer is very slow
Computer Repair Job VerifiedSandra , Camberwell, VICMay 24, 2017
Installing Microsoft home office & business 2016...transfer documents, photos etc...Review 09 Jun 2017
Patrick is professional and very skilled with computers and software...it was a pleasure to have him in my home.
Computer Repair Job VerifiedJune R , Mount Waverley, VICMay 22, 2017
<em>Updated 22 May 2017 at 12:18pm: How soon can you reconnect my ipad to the internet?</em>Review 31 May 2017
Very pleased with Patrick's work and efficiency.
Computer Repair Job VerifiedElly T , Templestowe, VICMay 18, 2017
Once computer is on it works fine. Having trouble turning it on. Fan comes on sound functional but not picture on screen.Review 21 May 2017
Elly Thornton hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedLucia , Hawthorn, VICMay 12, 2017
Type of system: Windows laptop, Help with: Fixing hardware
Computer Repair Job VerifiedJohn B , Heathmont, VICMay 07, 2017
Appears to be the motherboardReview 15 May 2017
Fixed with no issues. I recommend him
Computer Repair Job VerifiedLuke , Camberwell, VICMay 04, 2017
Blue screen error. Kernal something. Restarted and recovering bios, stuck at 63%.Review 06 May 2017
Fixed my laptop overnight, no issues whatsoever.
Computer Repair Job VerifiedNicola , Coburg, VICMay 04, 2017
Type of system: Mac laptop, Help with: Fixing hardwareReview 06 May 2017
Nicola hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedSharron , Wheelers Hill, VICApril 26, 2017
Type of system: Windows laptop, Help with: Hinge repare - Left sideReview 20 Jun 2017
Excellent service highly recommend
Computer Repair Job VerifiedStephanie M , Mulgrave, VICApril 24, 2017
I am thinking I would need my laptop to be reformatted and a anti virus installed.... Could you please give me an approx price. thank you :)Review 19 May 2017
Patrick was very attentive and my laptop was ready within the day! He was honest with what was required to be fixed. He was very friendly and professional and would recommend his service to all my family and friends who have I.T issues!
Computer Repair Job VerifiedKim , Blackburn South, VICApril 12, 2017
Type of system: Mac desktop, Help with: Fixing hardware
Computer Repair Job VerifiedMargaret , Wantirna, VICApril 06, 2017
MACBOOK PRO 2012Review 10 Apr 2017
I found Patrick to be prompt, efficient and genuine. His rates were very competitive and I would enthusiastically recommend him. Thanks Patrick!
Computer Repair Job VerifiedJulie , Cockatoo, VICMarch 17, 2017
I have a new modem I would like connected and a new printer that has fax ability that needs setting upReview 21 Mar 2017
Patrick was exactly what I wanted - someone to clean up my computer and not make me feel stupid while doing so. He was very friendly, did the job as requested and a few other things as well and the charge was very reasonable. He will be my regular computer man from now on!
Computer Repair Job VerifiedVicky , Warrandyte, VICMarch 13, 2017
Running old windows vista which won't launch. Need to transfer everything on hard drive to another computer or to a independent drive. Don't have original disksReview 16 Mar 2017
Patrick was fantastic. Highly recommend his service to everyone. Couldn't be happier
Computer Repair Job VerifiedCraig A , Balwyn, VICMarch 07, 2017
"SMART Hard Disk Error" (301), will not load / boot. I have already run through the recovery options and diagnostics. Would like to recover contents of HD if it needs to be replaced. Laptop is a HP Model 4-r032TU, 500 GB HDD, running Windows 10.Review 13 Mar 2017
Craig Atkins hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedHelen , Croydon North, VICMarch 03, 2017
Type of system: Windows laptop, Help with: backing up 2 pc's to one new desktopReview 03 Mar 2017
Fabulous service, extremely helpful. A pleasure to do business with. Highly recommend. Will certainly use again.
Computer Repair Job VerifiedDebbie , Bentleigh, VICFebruary 27, 2017
Asus - 15 inch 2015 model
Computer Repair Job VerifiedWerner R , Berwick, VICFebruary 23, 2017
The spring loaded on/off switch (top right) on hewlett packard desktop has broken & I can't turn the computer on.
Computer Repair Job VerifiedPeter , Ringwood, VICFebruary 22, 2017
I have a Dell Alienware replacement battery to replace the battery that is in the laptopReview 23 Feb 2017 (last edited 27 Feb 2017)
Very reliable and professional service. On time and price is good.Knows his stuff. PeterA.
Computer Repair Job VerifiedMax , South Yarra, VICFebruary 22, 2017
Ran disk warrior on the computer which said there were bad blocks due to disk malfunction and it could not repair the drive.Review 27 Feb 2017
Patrick provided excellent customer service: he was very quick to respond, and continuously communicated throughout the day to answer any questions (and there were a few!). He picked up and returned the laptop at exactly the times he said he would, and the machine is now running like new. My part... Patrick provided excellent customer service: he was very quick to respond, and continuously communicated throughout the day to answer any questions (and there were a few!). He picked up and returned the laptop at exactly the times he said he would, and the machine is now running like new. My partner who met him in person when the computer was returned had nothing but good things to say about his friendly and professional manner. He also offered a competitive cost that I found when I combined it with his customer service was unbeatable against other quotes I received. Most importantly, I feel that I can trust Patrick to do the right job. Could not be happier and I will definitely use Patrick and Gr8IT again in future. Read more
Computer Repair Job VerifiedDebbie , Emerald, VICFebruary 17, 2017
Type of system: Mac desktop, Help with: Figuring out the problemReview 18 Feb 2017 (last edited 18 Feb 2017)
Very quick response. Would definitely recommend.
Computer Repair Job VerifiedCesar , Ferntree Gully, VICFebruary 17, 2017
Just the LCD is cracked, not the outer screen layer.Review 21 Feb 2017 (last edited 22 Feb 2017)
Quick screen repair with same day return, professional service and treats his costumers very well. Would recommend to anyone needing repairs done quick and with no hassle.
Computer Repair Job VerifiedAndrew , Vermont South, VICFebruary 16, 2017
audio headphone port disconnected. repaired screen falls out.Review 27 Feb 2017
Terrific service, friendly and helpful, would recommend their services to all.
Computer Repair Job VerifiedGlenn P , Mooroolbark, VICFebruary 06, 2017
Type of system: Windows laptop, Help with: Cracked screenReview 08 Feb 2017
We were very impressed with Patrick's professional approach and attention to detail. We'll be recommending him and using him in the future if the need arises.
Computer Repair Job VerifiedKirrily R , Research, VICFebruary 04, 2017
PC is not booting - blue screen of deathReview 13 Feb 2017
Very professional and great work done. Happy to recommend Patrick
Computer Repair Job VerifiedGraeme R , Frankston, VICFebruary 02, 2017
Type of system: Windows laptop, Help with: Fixing hardwareReview 04 Feb 2017 (last edited 04 Feb 2017)
Could not be happier with the work and service that was provided Patrick was very helpful and nothing was too much trouble
Computer Repair Job VerifiedDianne , Boronia, VICJanuary 28, 2017
Have bought new charger. Won't run with charger connected after battery charge expires (approx 1hr15min). Have to turn off and wait for battery to re charge again. Won't run just on the charger.<br /><br /><em>Updated 29 Jan 2017 at 10:47am: Great service from Patrick. Prompt, efficient, friendly and very helpful. Will be my 'go to' next time I need help.</em>Review 29 Jan 2017
Patrick was efficient,prompt,friendly and very helpful. Will be my 'go to' next time I need help.
Computer Repair Job VerifiedGloria , Noble Park, VICJanuary 23, 2017
<em>Updated 23 Jan 2017 at 09:58am: microsoft outlook cannot open saying "pst not a personal file"</em>
Computer Repair Job VerifiedLizzy , Eltham, VICJanuary 16, 2017
Some update happened to desktop - unknown. All favourites, links and programs have disappeared, 2nd monitor not being acknowledged, despite trying to remap it. Trend Micro protection gone and replaced with Windows factory standard. PC won't allow import from Trend Micro to reinstate firewall.<br /><br /><em>Updated 16 Jan 2017 at 08:17pm: And DVDs aren't playing properly!</em>
Computer Repair Job VerifiedKam , Eltham, VICJanuary 07, 2017
2009 Mac Tower - Running excessively loud! - prob fan issue -software/ setting alterations have made no difference. Need to make this system as silent as possible as is used in recording/ audio engineering production environment.Review 20 Jan 2017
Brilliant professional service!! Patrick quickly & effectively solved the problem and was a pleasure to deal with. Will be my goto for IT from here on... Terrific.
Computer Repair Job VerifiedRhonda K , Mooroolbark, VICJanuary 04, 2017
<em>Updated 04 Jan 2017 at 07:47am: my mobile is not connected to website - unable to click onto link which was sent to me</em>Review 13 Jan 2017
Patrick was courteous and very easy to understand what he was doing - a very easy going nature
Computer Repair Job VerifiedDylan , Greensborough, VICDecember 30, 2016
Laptop turns on but screen remains black. happened all of a sudden.
Computer Repair Job VerifiedGosia , Richmond, VICDecember 19, 2016
Heavily infected with MalwareReview 20 Dec 2016
Fantastic service and professionalism
Computer Repair Job VerifiedZik , Templestowe Lower, VICDecember 18, 2016
HP Spectre x2<br /><br /><em>Updated 20 Dec 2016 at 11:07am: Job completed</em>Review 20 Dec 2016
Zik hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedMiranda , St Kilda East, VICDecember 13, 2016
<em>Updated 13 Dec 2016 at 10:25am: URGENT! </em>Review 13 Dec 2016
Excellent communication, and great timely service with a smile :) Got my MacBook fixed and working. Very happy and will use him again.
Computer Repair Job VerifiedJulie , Bonbeach, VICDecember 07, 2016
Has been having trouble starting up properly and turning on the monitor but hard drive seems to be OK. When it is running it is very noisy. I think it is the power supply as it struggles when there are too many devices attached. Now I can't get the monitor on at all but hard drive us running.Review 09 Dec 2016
Patrick is an absolute gem! He was a delight to deal with from the very first phone call and when he rocked up on my doorstep the next morning, I was immediately reassured that help had arrived! I was so impressed with his technical knowledge, his warm, friendly manner and his responsiveness to ... Patrick is an absolute gem! He was a delight to deal with from the very first phone call and when he rocked up on my doorstep the next morning, I was immediately reassured that help had arrived! I was so impressed with his technical knowledge, his warm, friendly manner and his responsiveness to my computer problem. He came to fix the problem promptly and did not leave until he was satisfied that the issue was resolved. I will certainly call Patrick again in the future when I need help with all my computing matters. Read more
Computer Repair Job VerifiedDerek , Burwood, VICDecember 05, 2016
Cant boot up Acer aspire r14 laptop. Power is ok , used pinhole battery reset button , screen starts showing acer display ( with mains disconnected) then screen goes blankReview 11 Dec 2016
Very prompt response and proactive in dealing with my computer breakdown. Would use again and recommend highly to others.
Computer Repair Job VerifiedPeach , Clematis, VICNovember 28, 2016
Type of system: Windows laptop, Help with: Not workingReview 13 Dec 2016
Patrick is the first person called me. His service was very quick and friendly.
Computer Repair Job VerifiedWill , Surrey Hills, VICNovember 22, 2016
Cannot use start menu. Norton security cannot update. Cannot open Google Chrome. Cannot open Tor browser (using tor might have lead to problem). Cannot open documents without programs crashing.
Computer Repair Job VerifiedLisa O , Dandenong North, VICNovember 21, 2016
the Tivo was smelling of smoke when it was turned on, while the lights were flashingReview 30 Nov 2016
Patrick did a great job on our TiVo. He fixed the problem in no time. Would highly recommend him.
Computer Repair Job VerifiedIsuru , Lalor, VICNovember 17, 2016
Type of system: Windows laptop, Help with: Cracked screen
Computer Repair Job VerifiedDon , Bayswater North, VICOctober 13, 2016
Slow to boot. Then says checking file system on F : The type of the file system is NTFS One of your disks need to be checked for consistency.Review 15 Oct 2016
Great service. Very fast and I recommend Patrick if you Have computer issues. Have saved his details if needed in future. Thanks Patrick.
Computer Repair Job VerifiedRay B , Glen Waverley, VICOctober 10, 2016
SD card put on the DVD slot by mistake. Need to get it out.Review 10 Oct 2016
Great response, problem fixed within an hour of the quote. Highly recommend.
Computer Repair Job VerifiedRichard , East Melbourne, VICOctober 10, 2016
Type of system: Windows laptop, Help with: Other, Help with: Can't back up. Message says my task image is corrupt.
Computer Repair Job VerifiedEllen , Glen Waverley, VICOctober 08, 2016
Type of system: Windows laptop, Help with: Cracked screen
Computer Repair Job VerifiedCeline T , Carnegie, VICOctober 04, 2016
There's a green line on my laptop's screen. When i press underneath the laptop the green line will disappear temporarilyReview 05 Oct 2016 (last edited 05 Oct 2016)
Celine Tan hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedMorgan , South Yarra, VICOctober 03, 2016
Need completed ASAPReview 05 Oct 2016
Morgan hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedRicky , Clayton, VICOctober 03, 2016
Spilt a cup of water on the keyboard. Allowed to dry out and sprayed with isopropyl alcohol. Now the letters type multiple times when pressedReview 04 Oct 2016 (last edited 04 Oct 2016)
Excellent service! Patrick was very friendly and upfront/honest on the cost of the job. He arrived very promptly and when it was discovered the job would take longer than first thought, he offered me a loan laptop for the night. I highly recommend this business!
Computer Repair Job VerifiedKaren , Rowville, VICOctober 03, 2016
I run Kaspersky antivirus,and its saying when I go on ebay,some sites are showing "unsafe content", even on some ads Ive got on ebay.. Theres a message that comes up when on ebay, vi.vipr.ebaydesc.com. Can you tell me what you charge please?Review 03 Oct 2016
Patrick,from Gr8IT removed virus problems from my laptop today. I found him very knowledgeable and courteous. I also found him very affordable. I would certainly recommend him.
Computer Repair Job VerifiedRobert P , Blackburn, VICOctober 01, 2016
System is XP with latest service pack. Currently hanging at window loading, cant not select safe mode. Intel core 2 duo 3.0GHz , 4 Gb ram, 2x hard drive. Need to restore current system.
Computer Repair Job VerifiedLea , Eltham, VICSeptember 29, 2016
Type of system: Windows laptop, Help with: Other, Help with: POWER CORD ISSUE
Computer Repair Job VerifiedHelen E , Aspendale, VICSeptember 29, 2016
Program Microsoft word onto laptop
Computer Repair Job VerifiedLisa M , Berwick, VICSeptember 29, 2016
Spilt liquid on keyboard, some of the keys don't work and some of the keys fell off! Is it worth fixing or just buy a new oneReview 01 Oct 2016 (last edited 01 Oct 2016)
Patrick was very reliable and came the same day and my computer was fixed within hrs! He knew exacty what was wrong Would thoroughly recommend him Very efficient
Computer Repair Job VerifiedAnthony C , Kew East, VICSeptember 28, 2016
Whilst main internet connection is working, there is a problem in connecting to Apple TV and Fetch TV and smart TV. I am sure it is a simple problem, as it was working perfectly until I installed a new modem (Fritz!Box 7490). The connection to TV etc is wired. The range extender is not working.Review 28 Sep 2016
Patrick has to be the very best technician I have ever had the pleasure of engaging. While setting up and rectifying faults with the home network, he happily talked me through each step, so I might have a better understanding of troubleshooting. His charge was most reasonable and he was most pol... Patrick has to be the very best technician I have ever had the pleasure of engaging. While setting up and rectifying faults with the home network, he happily talked me through each step, so I might have a better understanding of troubleshooting. His charge was most reasonable and he was most polite and courteous. I will have no hesitation in calling on him when the need comes and will highly recommend him to my family and friends! Anthony Carr Read more
Computer Repair Job VerifiedRuss J , Scoresby, VICSeptember 22, 2016
PC does not turn on when the start button is pressed on my Antec media PC. Unit is running Windows 7. PC is over 6 years old. The front display is illuminated so power is reaching the box.Review 23 Sep 2016
Russ Jacobs hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedYael W , Thornbury, VICSeptember 21, 2016
Touchpad isnt working and skype doesnt work even though I have reinstalled it.Review 04 Oct 2016
Great service. Came and fixed the problem and when there was a further problem was able to fix remotely. Thank you.
Computer Repair Job VerifiedLuka F , Briar Hill, VICSeptember 15, 2016
Type of system: Windows laptop, Help with: Cracked screenReview 15 Sep 2016
Exceptional customer service and even better service, Patrick fixed my computer screen in just one hour a true life saver.
Computer Repair Job VerifiedChristine H , Glen Iris, VICSeptember 12, 2016
Restore hard drive after failed installation of OS X.Review 19 Sep 2016
Patrick was very prompt reliable and helpful, even donating a powerboard to me after seeing mine was old and small. Thanks Patrick! I would highly recommend Patrick.
Computer Repair Job VerifiedBlake M , Mount Waverley, VICSeptember 12, 2016
Reset computer to wipe hard drive clean but the process got stuck at 11% for over a day. Turned computer off and on but no operating system was found. Re-installed windows 10 using bootable usb. Had to do a bit of troubleshooting using the command prompt. Two problems remain: When the computer starts up it takes far longer to get to the login screen than before and if the computer is restarted it doesn't get there at all, it just shows the loading icon indefinitely. The second problem involves the hard drive. The SSD drive where Windows is installed works fine but the other 2TB internal Hard drive doesn't show up in My Computer. I've tried solving this in the device manager and the disk manger with no luck. Did some more work in the command prompt but no luck there as well.Review 15 Sep 2016
Great service from Patrick and cheap. Highly recommend him to anyone having problems.
Computer Repair Job VerifiedGabrielle S , Belgrave, VICSeptember 12, 2016
LAPTOP RUNNING SLOW CHANGE PRIMARY ALIAS OF MICROSOFT ACCOUNT RETRIEVE BUSINESS EMAILS ON MY MOBILEReview 13 Sep 2016
Patrick was easy to get along with, understood what i wanted to get fixed and i would highly recommend him to anyone wanting computer help.
Computer Repair Job VerifiedAshley T , Bayswater, VICSeptember 02, 2016
I think the bios is broken or the hard drive
Computer Repair Job VerifiedJessica S , Dandenong, VICAugust 30, 2016
Computer has crashed.Review 31 Aug 2016 (last edited 05 Sep 2016)
Happy with the service patrick provided. Highly recommend.
Computer Repair Job VerifiedShayne , Greensborough, VICAugust 20, 2016
Will not turn onReview 22 Aug 2016
Shayne hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedReya , Burwood, VICAugust 13, 2016
Help with: Other, Type of system: Windows laptop
Computer Repair Job VerifiedGloria , Narre Warren, VICAugust 04, 2016
Battery not charging after plagging the charger the wrong way.
Computer Repair Job VerifiedDoug , Surrey Hills, VICAugust 01, 2016
The Ipad will start and then shortly after the screen goes black again - when it restarts the apple icon often appears. If it comes up it lets you put in the passcode and then will sometimes start and let you go to a screen and then go black.
Computer Repair Job VerifiedNikhil , Blackburn, VICJuly 31, 2016
I have a windows Compaq laptop. My laptop was in the locked screen mode and was unplugged. Today when I plugged in and switched on the laptop, it started as usual and as soon as the desktop screen appeared, it turned off automatically. I am not able to turn it on. It has never been a problem since the date of purchase. This is the first time I have seen an issue. What the problem might be? Is it a cooling problem or a battery problem?Review 31 Jul 2016 (last edited 31 Jul 2016)
Nikhil hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedDoug , Surrey Hills, VICJuly 30, 2016
there seems to be a problem with the connection to the screen as the screen either freezes or goes and grey and when you push at the hinge it resumes working ok.Review 01 Aug 2016 (last edited 16 Aug 2016)
I had my computer fixed and GR8IT fixed my Dell XPS with a new screen for just over $200 - saved a fortune given a new one is well over $2000! He also came and picked up the job and returned it. I later posted a new job for an IPad and GR8IT contacted me as they also fix I-Pads. He came and got... I had my computer fixed and GR8IT fixed my Dell XPS with a new screen for just over $200 - saved a fortune given a new one is well over $2000! He also came and picked up the job and returned it. I later posted a new job for an IPad and GR8IT contacted me as they also fix I-Pads. He came and got the I-ad and has managed to get it going. The Apple store said it couldn't be fixed. A store specialising in I-Pads looked at it and said no hope - it is "dead". A third online store said it is "clearly a hardware issue" and it couldn't be fixed. Patrick took it and said if he can't fix it there is no charge but confident he could. We have it back and he has upgraded the software - got it working and it is working great. $50 buck very well spent as Apple wanted hundreds for a new device. Thanks Patrick - you are now saved in our phones if we have any other issues on the future. Very highly recommended! Read more
Computer Repair Job VerifiedJinbing , Ringwood East, VICJuly 27, 2016
Model: dell inspiron 15r 7520 with amd graphic card Problem: fan not working (no sound, no air blown out from vent)Review 06 Sep 2016 (last edited 13 Sep 2016)
Jinbing hired Gr8IT for their Computer Repair job.
Computer Repair Job VerifiedRon , Ringwood East, VICMay 29, 2016
Computer Repair Job VerifiedWesley W , Boronia, VICMay 28, 2016
moved house also TPG to Telstra desktop lost sound- New HP printer can not connect
Computer Repair Job VerifiedFrank Y , Warrandyte, VICMay 22, 2016
The laptop is a Sony F Series VPCF237HG with Intel Core i7 Quad Core CPU, Windows 7 Ultimate (64-bit)
Computer Repair Job VerifiedNathan W , Croydon, VICMay 15, 2016
Getting stuck in the automatic recovery section for Windows 10. Can't get through the desktop. Just keep on getting taken back to the automatic recovery sectionReview 24 May 2016
Patrick was very good and friendly. Problem was resolved with my laptop. Would highly recommend his services.
Computer Repair Job VerifiedJodi H , Mill Park, VICMay 14, 2016
My Windows 10 Toshiba laptop won't boot. It brings up the Toshiba screen then goes to a black screen with the curser in the top left corner & that's where it stops. I've tried all the basic stuff & got it to load once but the screen was larger than normal. I removed the program that I installed just before this started but it hasn't fixed it. The laptop is about 4 years oldReview 14 May 2016
Patrick was awesome! Very professional and knew what he was doing. Great value for money & quick service. Attended on the same day I booked him. Definitely recommend
Computer Repair Job VerifiedRivaldi , Glen Waverley, VICMay 10, 2016
Help with: Figuring out the problem, Fixing hardware, Type of system: Windows laptop
Computer Repair Job VerifiedDave C , Brunswick, VICMay 10, 2016
basically we need to update the security and settings
Computer Repair Job VerifiedJo F , Bayswater, VICMay 02, 2016
Help with: Virus, Type of system: Windows desktopReview 09 May 2016
Patrick was terrific, speedy response and fast service. fixed the problem immediately and was able to assist with others issues i had, i will be using him again. Jo Fairy Field of View Sports Photography
Computer Repair Job VerifiedAnn G , Pakenham, VICApril 30, 2016
Help with: Figuring out the problem, Type of system: Windows laptop
Computer Repair Job VerifiedMarcus , Montmorency, VICApril 26, 2016
i have a ASUS laptop, 4 odd year's ago i had the battery switched on at the wall and tried to plug the plug into the laptop and sparked and turned off the laptop straight away. i couldnt turn it on with or without the battery on at the wall. i've recently found the ASUS laptop in storage and want to fix it and get it running but have also lost the battery itself aswel adding to my trouble's. i was just wondering if you could help me out ? cheers marcus.Review 28 Apr 2016 (last edited 28 Apr 2016)
very good ! Derick helped me out from the very step of putting up my problem and he worked with me every single step of the way ! would defs go back to him if i am having computer troubles or want an upgrade ! HIGHLY RECOMMEND !!!
Computer Repair Job VerifiedKylie P , Wantirna South, VICApril 25, 2016
New computer (2/4/16). Preloaded with Windows 10. It just did a Windows 10 update and now it will not connect to the internet. Wifi issues. Tried updating the driver. Didn't help. Tried removing the registry line - didn't help. Apparently this is a common update with this update. Would very much appreciate assistance. Would ideally prefer assistance today.Review 25 Apr 2016
A pleasure to work with. Patrick replied to my enquiry in a timely manner, arrived when he stated he would AND he fixed my laptop without issue. Would definitely recommend Patrick. I would definitely call Patrick in the future if I had any other computer issues. Thanks Patrick!
Computer Repair Job VerifiedSean H , Keysborough, VICApril 20, 2016
After a windows update my computer won't boot either passed the welcome screen of windows or black screen. I have tried a system restore as well as unplugged my USB wifi dongle but still gets stuck.Review 04 May 2016
Very happy with Patrick at Gr8IT. Great communication, got the job done and I was impressed that he stuck to the original quote. No hidden fee's unlike some previous experiences! Would definitely use again!
Computer Repair Job VerifiedLawrence , Bayswater, VICApril 19, 2016
Computer Repair Job VerifiedJulie B , Hawthorn, VICApril 11, 2016
i have a new computer with windows 10. I can't get the mail app to work and a call to microsoft has had them deleting it altogether. I am using windows live mail on the old computer which is still ok and want all my emails transferred to the new one.Review 13 Apr 2016 (last edited 13 Apr 2016)
Patrick was fantastic at fixing my computer. He was very courteous, on time and explained what he was doing. I was having trouble with an email issue in regards to bigpond. He spent over an hour on the phone to them trying to sort out the settings. Once fixed he also did a few adjustments to ... Patrick was fantastic at fixing my computer. He was very courteous, on time and explained what he was doing. I was having trouble with an email issue in regards to bigpond. He spent over an hour on the phone to them trying to sort out the settings. Once fixed he also did a few adjustments to my new computer and explained a few things about windows 10 that I didn't understand. He also got my wireless printer working and backed up all my files from my old computer. Patrick was here for over 2 hours and his rate was incredibly reasonable. I wouldn't hesitate to recommend him to others and use him again. Read more
Computer Repair Job VerifiedSusan , Bonbeach, VICApril 08, 2016
The virus is an adware virus and keeps popping up and blocking the screen wanting you to install more repair sites also want a virus blocker onReview 22 Apr 2016
Wonderful service would use again if needed. Thank you for your help. Excellent communication. Computer fixed and running great.
Computer Repair Job VerifiedYudith E , Ferntree Gully, VICApril 03, 2016
older type desktop mac needs clean up to increase speed and other issuesReview 14 Apr 2016 (last edited 16 Apr 2016)
Great service Patrick i'm very thankful to have a genuine contact to rely on. Highly recommended.
Computer Repair Job VerifiedDan , North Melbourne, VICApril 03, 2016
Would like to talk to anyone around Melbourne North who knows their stuff and is experienced. They must also be available during business hours for on-site and possibly phone support. Would be looking towards a retainer agreement.
Computer Repair Job VerifiedIan T , Glen Waverley, VICMarch 28, 2016
I think my power supply has goneReview 09 Apr 2016
Wonderful and prompt service. Very friendly. No hessitation recommending this it service
Computer Repair Job VerifiedBill , Brunswick West, VICMarch 23, 2016
computer keeps crashing model is toshiba satellite A660Review 19 Apr 2016
I was overall very happy with service provided. Very quick diagnosis and value. Definitely would use Patrick again .
Computer Repair Job VerifiedSandra , Forest Hill, VICMarch 20, 2016
malware removedReview 02 Apr 2016
Patrick came and was and on time. Fixed my computer and explained to me what he was doing. He installed more ram for me, and updated me to Outlook 13. MY computer is now running faster than it has ever been I could not be happier. Patrick is now my go to made for all my computer requiremen... Patrick came and was and on time. Fixed my computer and explained to me what he was doing. He installed more ram for me, and updated me to Outlook 13. MY computer is now running faster than it has ever been I could not be happier. Patrick is now my go to made for all my computer requirements. He certainly knows what he is doing. I have already referred him to a friend who is delighted that her can now use both his PC and lap top trouble free. I would highly recommend him to everyone. Sandra Read more
Computer Repair Job VerifiedErick B , Bentleigh, VICMarch 18, 2016
1. Connecting to email via 'IncrediMail' Has stopped recognising servers. 2. Acer Aspire laptop (Windows 10) goes to sleep and can't be woken. Need to force shutdown and restart.Review 24 Mar 2016
Excellent service provided. Would use again. Prompt, timely and thorough.
Other Reviews (27)
Nicolle14 May (last edited 14 May)
Patrick was great and very friendly too. Great service and very reasonable rates. Would use again!
Brian22 Mar (last edited 23 Mar)
Patrick was great! The price he charged was reasonable and he even got it fix within a day and delivered it to me as well!
Ros B22 Mar (last edited 22 Mar)
Patrick was great to deal with; quick to respond and quick to fix my problem. Service you can rely on and I would recommend him to others needing assistance.
Ruth W18 Feb (last edited 18 Feb)
Patrick’s service was outstanding. I’d been told by two services that my laptop wasn’t fixable. Patrick fixed it without fuss and his manner was exceedingly pleasant. I would highly recommend him to anyone and will definitely turn to him if I have a problem in future.
Patricia S29 Nov 2017 (last edited 29 Nov 2017)
OMG, Patrick has the patience of Job and so helpful. It was with trepidation that I agreed to remote service on my computer and what maybe he thought might take an hour plus it was 3.5hrs later that the job was done, but no thanks to the telco, who in my opinion was the cause of the problems. Pat... OMG, Patrick has the patience of Job and so helpful. It was with trepidation that I agreed to remote service on my computer and what maybe he thought might take an hour plus it was 3.5hrs later that the job was done, but no thanks to the telco, who in my opinion was the cause of the problems. Patrick was so patient dealing with the telco, I was ready to scream at them but he stuck to the task like a dog with a bone and sorted everything out. Gr8IT's phone number will be the first to call for any future computer problems and I'll definitely recommend Patrick to others. Read more
Nyree20 Oct 2017 (last edited 20 Oct 2017)
Patrick was very prompt at replying to my call for help. I knocked a glass of water into my laptop and he managed to save all of my files and photos. He also installed some programs which I didn’t have. I’m extremely grateful to him. He fixed my computer quickly and is a very skilled and experie... Patrick was very prompt at replying to my call for help. I knocked a glass of water into my laptop and he managed to save all of my files and photos. He also installed some programs which I didn’t have. I’m extremely grateful to him. He fixed my computer quickly and is a very skilled and experienced computer expert. He is very friendly and easy to deal with. I highly recommend Patrick and am glad I know where to come for computer issues in the future. Many thanks Patrick! Read more
Rosemary S24 Sep 2017 (last edited 24 Sep 2017)
Very happy with Patrick's service and professionalism. He fixed my computer problem expediently. I will use Patrick for any future computer problems and would be happy to recommend his services.
John R28 Jun 2017 (last edited 28 Jun 2017)
Great service keeps you informed what's happening with door to door service. Highly recommended.
Natasha S09 Jun 2017 (last edited 09 Jun 2017)
Would highly recommend Patrick to anyone. Constant communication, quick service and very well priced. A1 professional.
Emalyn B30 May 2017 (last edited 30 May 2017)
Great service, was able to fix my laptop within the same day. Great price too, I highly recommend!
Gabrielle M21 May 2017
Great service. Highly recommend.
Kara24 Mar 2017 (last edited 24 Mar 2017)
Very friendly and goes out his way for customer service.
Debbie27 Feb 2017 (last edited 03 Mar 2017)
Patrick was wonderful. He contacted me immediately and attended promptly. He had to take my daughters laptop away and fixed it within hours (she needed it for uni) he was so lovely to deal with. Would highly recommend Patrick and his company.
Werner R24 Feb 2017 (last edited 24 Feb 2017)
Patrick you were fantastic. Thanks for attending to my problem so promptly & efficiently.
John09 Feb 2017 (last edited 09 Feb 2017)
Patrick was quick to reply, easy to arrange a time with and quick to fix the issue. Very professional and punctual. Would recommend
Denise H18 Oct 2016 (last edited 18 Oct 2016)
Patrick was highly responsive, fixed my issues within the hour. Definitely recommend.
Richard12 Oct 2016 (last edited 12 Oct 2016)
I asked Patrick if he could fix a corrupted image on my PC. He gave me a quote, diagnosed the problem, and developed a solution. His charge was reasonable and was the same as his original estimate. So overall I give him full marks for a job well done.
Ellen10 Oct 2016 (last edited 10 Oct 2016)
Patrice drove out to my house at 9.30pm on a Saturday night and told me that he could fix and return it in a few hours if I wanted!! Exceptional customer service and great repair work done by Patrick. I highly recommend him.
Robert07 Oct 2016 (last edited 07 Oct 2016)
Patrick, was very efficient and fixed my faulty hard drive, saving my files and restored the operating system without a fuss. I recommend his services.
Ashley T02 Sep 2016 (last edited 02 Sep 2016)
Very happy with the level of service. Patrick was very competent and knowledgeable. I would use him again to deal with any PC problems
Alastair N31 Aug 2016 (last edited 01 Sep 2016)
I was very impressed with the service provided by Patrick. He was competent, innovative and the price charged was reasonable. I will certainly engage him again to deal with any computer problems
Wesley W28 May 2016 (last edited 28 May 2016)
I advertised early got a reply within the hour from Patrick he came he sorted no messing about just got on with the job I would recommend him highly and a very pleasant person Wes
Lisa26 May 2016 (last edited 26 May 2016)
Very prompt personal service - collected and dropped off within a timely fashion. Knowledgeable and happy to share information. Happy with pricing and will recommend the service.
Jenny B14 May 2016 (last edited 14 May 2016)
Really really happy with Patrick from Gr8IT. Great service, very knowledgeable, excellent communication and a nice friendly guy as well. The complete package!!! Would not hesitate to recommend Patrick. Thank you. Job well done! Jenny
Matthew18 Apr 2016 (last edited 19 Apr 2016)
When I contacted Patrick I was in a bad way. A virus had locked my data and I was looking at a serious loss. Patrick was able to meet me in a very short amount of time and quickly resolved my issue. I am incredibly grateful for Patrick's help and impressed how he was able to help with other issue... When I contacted Patrick I was in a bad way. A virus had locked my data and I was looking at a serious loss. Patrick was able to meet me in a very short amount of time and quickly resolved my issue. I am incredibly grateful for Patrick's help and impressed how he was able to help with other issues remotely. Patrick is a very valuable resource. Read more
Peter C13 Apr 2016 (last edited 14 Apr 2016)
Excellent experience. Really helpful and knowledgable, able to get my laptop running again. Would certainly recommend to anyone with IT issues. Thanks
Chloe25 Mar 2016 (last edited 25 Mar 2016)
Excellent and very prompt service. Very good prices. Would use again in future.
Micro East is a small family owned IT business set in the Eastern Suburbs of Melbourne. It is also important to note who we are not. We aren't t... Read more
Frequently Asked Questions
Why should a customer hire you over another service provider?
We are an Australian owned and based in Melbourne east,very friendly,20 yrs of experience,qualified.
competitive rate. 7 days a week.
same day services available upon request.
What experience, skills, qualifications or training do you have to make you the right person for the job?
repair Computers,Servers,router,switches,Laptop,Tablet, Branding from Dell, HP, Asus,IBM,Acer,Toshiba, Sony etc.
Microsoft Product support, Apple product support,
Networking,firewall,switching,Server based,hardware,cabling services experiences.
Is there a particular aspect of your trade or industry that you specialise in?
mainly repairing computer Hardware,Desktops Workstation, Laptops, Networking
Home/Business IT support,
We support the following desktop operating systems (but not limited to):
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Windows 2000 Professional and above
Microsoft office all versions
How do you normally charge for your service?
Hourly, then every 15 min block. for home and business,
we also have for Server Support
We support the following server operating systems (but not limited to):
Microsoft Windows Server 2008
Microsoft Windows Server SBS 2008
Microsoft Windows Server 2003
Microsoft Windows 2003 SBS