Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

ANZenviro are Fully Insured to undertake asbestos removal works with cover of over $5 million dollars,  and all of our work is guaranteed to be fully compliant to national WHS standards!

Question 2

What do you like most about your job?

Accepted Answer

Consistently doing something well and to the best of our ability, that so many others seem to make or find so hard, understanding your business or industry is key, enabling our staff to understand and take on the knowledge and experiences gained over a very long time by our management team.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

what experience do they have? Copies of Asbestos License? copy of Insurance? and Copy of training records, as a bear minimum..

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

questions are as varied as the works and quite often require different answers, we have nothing to hide, were here to help you, our company has expanded by organic growth, word of mouth and recommendations.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 35 years combined experience in all types of hazardous waste remediation, and safe disposal, our work covers asbestos, Lead Paint, Meth Lab cleans and decontamination all over the state and Australia wide! that says something about us, that we know what we are doing and do it right !

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

You think hiring a professional is expensive? wait until you hire an amateur! the safe handling and disposal, or decontamination of Asbestos, or asbestos dust, and other hazardous materials cannot be underestimated, choose a professional, a safe and competent specialist, think twice before price!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Any Photos or Plans are always helpful tool for us, measurements and quantities are helpful but not every client can provide these and we understand that, we are always on hand and available to help and assist.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

know what you want as an end goal.  if you are unsure about anything, ask us, the advice is free, happy to look at alternatives and best solutions for you as we want you to be totally happy with what we have undertaken for you.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We see special offers and promotions as a gimmick offered by people who need the work or just the money, we are content in the knowledge we are able to offer a first class service, by understanding, knowledgeable, competent people who have been in this industry for many years at reasonable prices.

Question 10

What makes your pricing competitive?

Accepted Answer

whether you are working to a fixed budget or not, ANZenviro will by understanding your individual requirements and seeing your end goal as our own, will work with you to complete the task and are able to offer bespoke a bespoke and competitive cost for any project.

Question 11

How do you normally charge for your service?

Accepted Answer

We do not normally ask or take deposits, some clients have monthly accounts with us, for others it suits to pay as they go, so we accept payments by EFT, Cheques, or if it suits cash payments on completion, all payments receive a tax receipt and will indicate the level of GST paid.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All high risk hazardous materials within the built and natural environment, ranging from small "one offs" to long term works with major clients, we offer the same care and attention to detail in every project.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Good well balanced advice always given, we are not salesmen, and asbestos as with many other hazardous within our built and natural environment must have a risk based approach, we are able to look at the available options which will be reasonable and practicable.

ANZenviro

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