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home assist

(14)

Completed 33 jobs on Oneflare

ABN

26 313 997 327

Business contact details

Address:peridor ave, Officer South, VIC

Website:http://www.homeassistvictoria.com.au

Business description

Complete Home Cleaning We’re all about great value for money service and complete cleaning solutions for homes in Melbourne and throughout the state. Currently, our domestic cleaning services cover: -High-pressure cleaning -Washing -Roofs, gutters and ducted cleaning -End of lease cleaning -Window cleaning -Plus much more If you’re tired of looking at dirty walls, carpets or windows, then call our professional team. We’ll have your house looking better than brand new.

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Reviews (14)

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    Jan F

    Verified Oneflare review

    02 Jan 2019

    Success

    Verified

    Job Type: Window Cleaning

    Location: Bayswater North, VIC

    Jan F left a 5 star review for home assist

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    Karen S

    Verified Oneflare review

    05 May 2017

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    Verified

    Job Type: High Pressure Cleaning

    Location: Langwarrin, VIC

    Asked for roof to be cleaned and it was sprayed and I was told that he would come back again to respray the roof and clean the gutters. Over two months later there is no difference to the roof, there was no respray or cleaning of gutters. No calls or text messages returned. Mobile number now 'unavailable'. Contacted OneFlare via Live Chat and was kept holding as they were 'very busy' - presumably taking complaints. I would suggest no one waste their money on Home Assist or OneFlare. Waste of both time and money.
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    Nima

    Verified Oneflare review

    23 Mar 2017

    Success

    Verified

    Job Type: Window Cleaning

    Location: Bulleen, VIC

    (+): Fairly on time, reasonable price, acceptable job. (-): They couldn't re-fit the fly screens properly, some of the hooks are missing.
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    Kathleen S

    Verified Oneflare review

    10 Mar 2017

    Success

    Verified

    Job Type: Window Cleaning

    Location: Mont Albert North, VIC

    Inside windows were not all done. Fly screens were not included window ledges inside were left filthy. Outside was good but 1 window left not done.
    home assist
    replied

    13 Mar 2017

    Inside windows were all done expect the ones as discussed with you due to the windows not being accessible. Window ledges were wiped and we did discuss with you that the flyscreens needed to be taken outside and washed down due to being very dusty. We were told thats okay you would do this as it was not quoted for. You were also explained as to why the outside one was left again due to being inaccessible and unsafe to reach.
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    Chris

    Verified Oneflare review

    27 Feb 2017

    Success

    Verified

    Job Type: Window Cleaning

    Location: Mont Albert North, VIC

    Useless. I provided a very detailed description of the job as follows and noting where a ladder was required for our two storey house. Every window has 40cm x 40cm panes. Downstairs 40 panes, NO LADDER Lounge 50 panes, NO LADDER Laundry 2 panes, each 100cm x 100cm NO LADDER Office, 20 panes LADDER Bedroom 1, 20 panes LADDER Bedroom 2, 20 panes LADDER Bedroom 3, 20 panes LADDER Kitchen 8 panes, LADDER Dining Room 30 panes, LADDER Stairs 8 panes, LADDER They arrived with NO LADDERS AND NO POLES AND LATE HAVING INFORMED US THAT THEY WERE DETAINED ELSEWHERE. Unbelievable! I sent them on their way as they simply could not do the job.
    home assist
    replied

    14 Mar 2017

    This job was not completed. Yes we were detained elsewhere on a job that took longer than anticipated however, you were phoned and a new time arranged for that day at which we arrived on time. Yes you did describe in basic detail what was required not as detailed above and you did fail to disclose there was over 200 panes of windows. You also failed to tell us they were colonial windows. You also failed to disclose your property was on a slant. We did have a ladder and poles with us however as you did not even allow us to speak with your rude attitude you basically told us to leave so there was nothing we could do.
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