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Frequently Asked Questions
Why should a customer hire you over another service provider?
Service and reliablilty, a 1 stop cabling solution, no need for multiple services
What experience, skills, qualifications or training do you have to make you the right person for the job?
Fully licensed, insured and qualified
Is there a particular aspect of your trade or industry that you specialise in?
How do you normally charge for your service?
What makes your pricing competitive?
Are there any special offers you would like to offer to Oneflare customers?
every 5 outlets installed, the 6th is free
Are you an insured business and do you guarantee your work?
we are fully insured through workers compensation, public liability up to 10 million dollars, our work is guaranteed for 5 years, our products guaranteed for 10years
What are the typical things that you need to know before you can provide a quote to a customer?
site visit, time to do job
How can a customer save money before you start the work? Please give 3 tips
we offer very competitive rates with full warranty on parts and labour, also all quotes are without obligation and are completely free
What makes you the most reliable and trustworthy person for the job?
We pride ourselves on our prompt service, great workmanship and customer satisfaction and our complete warranty on all parts and labour
What questions do customers commonly ask and how would you answer them?
When can you do the work? Whenever customer requires it to be done. How do you get paid? On invoice electronically banked
What questions should a customer ask to hire the right service professional?
Do you have the required qualifications to carry out the work ? Yes, we carry electrical, data, coaxial , solar , licences
What do you like most about your job?
The satisfaction of seeing the job completed to the customers requirements and satisfaction as well as the pride in workmanship we deliver
Do you have a favourite customer story you would like to share?
It's always nice to receive feedback from customers, we have received many congratulatory letters and many word of mouth jobs
How did you decide to get into your line of work?
I always wanted to be a tradesman, I didn't want to go into a professional field, I wanted my own contracting business