Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

our business are insured and have professional staff which can guarantee our work. We also have the trucks with taillift

Question 2

How did you decide to get into your line of work?

Accepted Answer

I did part time job as truck driver when I study and find this work suit me well so I have my own business after graduation

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We used to service for a same customer who is an about 50-year old lady with their children for four times

Question 4

What do you like most about your job?

Accepted Answer

try our best to help customers move to the new property which is better than before and save their time

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

the size of truck we have, the amount of staff servicing for them, the time and date we arrive of moving

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Two men with one 4.5 tonne truck $79 per hour(one or two bedroom apartment or unit)   Two men with one 8 tonne truck $89 per hour(two or three bedroom apartment or house)   Two men with one 10 tonne truck $99 per hour(three or four bedroom house)   Two men with one 12 tonne truck $109 per h

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have got professional and friendly staff our truck are equipped with taillift,rope,blanket and trolley which can make moving safer

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Professional and friendly staff   Truck with fully equipment(Rope,Blanket,Trolley,Piano Trolley and Taillift)    Fully Covered Truck - Protects Goods in Bad Weather

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the amount of furniture any stairs in both address any heavy staff and piano the accurate address the date of moving

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Pack some items in boxes and bags Dismantle furniture(beds table and other furniture) Reserve parking for our truck(especially for apartment )

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We often provide a special offer for old customer and the new customer advised by old customer. More charge more special offer

Question 12

What makes your pricing competitive?

Accepted Answer

Good service is much more important than price. Our price is the lowest and the highest, but we can offer best srvice

Question 13

How do you normally charge for your service?

Accepted Answer

Two men with one 4.5 tonne truck $79 per hour(one or two bedroom apartment or unit)   Two men with one 8 tonne truck $89 per hour(two or three bedroom apartment or house)   Two men with one 10 tonne truck $99 per hour(three or four bedroom house)   Two men with one 12 tonne truck $109 per hour(four or more bedroom house)

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We will move customers' house like ours and keep good emotion when working and be patient and be on time.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Firstly he should be health and strong. Secondly he must wear working shoes. Lastly we will train new staff about how to use relevant equipment for moving

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