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House Washing Australia Pty Ltd offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
15 YEARS OF EXPERIENCE ALL EXTERNAL CLEANING - HIGH PRESSURE - LOW PRESSURE - CHEMICAL CLEANING WE DO RESIDENTIAL , COMMERCIAL , INDUSTRIAL
What experience, skills, qualifications or training do you have to make you the right person for the job?
WE KNOW HOW TO GET THE HARD JOBS DONE ALL EMPLOYEES ARE EWP TICKETED WORKING AT HEIGHTS LICENCED AND BLUE CARD LICENCED
Is there a particular aspect of your trade or industry that you specialise in?
ALL EXTERNAL CLEANING ROOF CLEANING IS ONE OF OUR SPECIALTIES WE ALSO DO VERY LARGE RUST STAIN REMOVALS FROM NEW COMMERCIAL ROOFS UNIT COMPLEXES WASTE TRANSFER STATIONS ETC ETC
How do you normally charge for your service?
WE USUALLY BASE OUR PRICING ON MEASUREMENTS ( M2 ) A LOT OF THE TIME WE DON'T EVEN NEED TO GO TO SITE AS WE UTILIZE THE INTERNET ( NEARMAP GOOGLE EARTH ETC ) TO MEASURE SURFACES
What makes your pricing competitive?
HAVING THE CORRECT EQUIPMENT THAT DOES THE WORK QUICKLY AND PROPERLY EXPERIENCED OPERATORS WERE OFTEN NOT THE CHEAPEST BUT WE DO PRIDE OURSELVES ON WORK QUALITY AND GETTING THE JOB DONE
Are there any special offers you would like to offer to Oneflare customers?
FAST QUOTING WE CAN OFTEN SUPPLY A QUOTE TO A CUSTOMER WITHIN MINUTES PROVIDING THEY GIVE QUALITY DESCRIPTIVE DETAILS WITHIN THERE FORM THEY PROVIDE
How can a customer save money before you start the work? Please give 3 tips
HAVING THE IMMEDIATE WORK AREAS FREE OF CLUTTER HAVING ALL ELECTRICAL ITEMS COVERED OR REMOVED BEFORE ARRIVAL BOOKING THROUGH OUR WEBSITE TO GET 10% OFF OR CALL OUR OFFICE DIRECTLY 8.30AM - 3.30PM MON - FRIDAY
What are the typical things that you need to know before you can provide a quote to a customer?
EXACT ADDRESS AS WE NEED TO SEARCH/MEASURE THERE PROPERTY FROM THE INTERNET EMAIL ADDRESS CONTACT NUMBER ( MOBILE ) BE SPECIFIC ON WHAT YOU NEED CLEANED
Are you an insured business and do you guarantee your work?
WE CARRY 20 MILLION INSURANCE WE CAN GUARANTEE THAT SURFACES WILL BE CLEANER AFTER WE CANNOT GUARANTEE HOW LONG THE SURFACES WILL STAY CLEAN FOR AS THATS DETERMINED BY ALOT OF THINGS THAT OUR OUT OF OUR CONTROL - WEATHER - ETC
What makes you the most reliable and trustworthy person for the job?
WE PRIDE OURSELVES ON BEING ORGANIZED , EFFICIENT , ON TIME AND STRAIGHT UP WITH OUR CUSTOMERS IF WE FEEL SOMEONE IS WASTING THERE MONEY ON CLEANING AN ITEM WE FEEL WONT CHANGE MUCH IN APPEARANCE WE WILL TELL THEM - WE QUITE OFTEN SUGGEST TO PEOPLE TO DO A MORE VISIBLE SPOT THAT STANDS OUT.
What questions do customers commonly ask and how would you answer them?
WILL MY 30 YEAR OLD PAINT BE SHINY AGAIN AFTER TO WASH THE SURFACE ANSWER IS - IT WILL LOOK BETTER BUT WILL NEVER SHINE AGAIN AS THE SUNS UV RAYS HAVE TAKEN THE SHINE OFF AND OXIDIZED THE SURFACE
What questions should a customer ask to hire the right service professional?
WHAT IS THERE EXPERIENCE WHAT MATERIALS DO THEY USE DO THEY USE HIGH PRESSURE ON THE WALLS OF THE HOUSE ( PAINTWORK ) DO THEY ALSO MOULD TREAT
What do you like most about your job?
THE LOOK ON PEOPLES FACES WHEN THEY SEE THE DIFFERENCE HOW MUCH EASIER IT IS TO SELL THERE PROPERTIES MEETING NEW PEOPLE
How did you decide to get into your line of work?
STARTED AS A PART TIME JOB WITH A FRIENDS FATHER AND GOT SOME GOOD TIPS HAD SOME FURTHER IDEAS ON HOW TO DO THINGS BETTER FASTER AND DESIGNED A BETTER CLEANING SYSTEM
Do you have a favourite customer story you would like to share?
WE HAVE QUITE A FEW NOT ENOUGH SPACE IN THIS BOX TO PUT ALL INFORMATION IN THERE I GUESS PEOPLE TELLING US HOW THEY SOLD FASTER AND GOT MORE FOR THEIR PROPERTY THAN EXPECTED