Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have full Professional Indemnity & Public Liability insurance and guarantee our work is of the highest quality and reliability.

Question 2

What do you like most about your job?

Accepted Answer

I am a people person, I love meeting new people, but more importantly, I thrive on providing what people need to achieve success with their IT and business systems.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

There is no right or wrong question to ask really. You state what you want to achieve and the right professional will propose a course of action. Hunter IT Tech Group will seek to be a partner with you, so you can be sure we are there for the long term, providing services we will be proud of.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do my services cost? my answer is what are you trying to achieve? I can provide cheap Break/Fix services, but Hunter IT Tech Group seeks to find customers to help grow by partnering with them in business. We grow ONLY when you do.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

17 years Experience. I have worked extensively in the Not-For-Profit sector where transparency and accountability are very important. I carry that through to all my business.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Michael has 17 years Experience in the IT Industry, from IT Support Helpdesk, Server management to IT Management and Strategy. Hunter IT Tech Group will help your Small business GROW into the future.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A full description of the situation How many people or computers are included would you be willing for an on-site inspection for reliable quotes for rectification work?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure your windows updates are up-to-date and your Antivirus is current. This will mean you will be protected from most Malware and is easy to do generally.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

REALLY Tight and competitive pricing that has no gimmicks. Hunter IT Tech Group is guaranteed to help your Business Grow.

Question 10

What makes your pricing competitive?

Accepted Answer

Providing on-call unlimited IT Support to Small Business provides peace-of-mind that big or little problems, issues or questions can be addressed. My rates for Server, Network, Firewall, etc proactive Management are extremely competitive and come with your very own IT Consultant to help you Grow.

Question 11

How do you normally charge for your service?

Accepted Answer

My IT Support packages for small business start from $65 month for basic support and go up in value and options. My small business hourly 'casual rate' is $120 per hour

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Small business IT Environments  Microsoft platforms, from Desktop to Servers.  Small and Medium office networks including LAN, WAN and Wireless. Proactive maintenance of IT infrastructure to ensure a reliable IT environment

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

17 years of Microsoft Desktop XP, Windows 7, 8, 10, Microsoft Server, Exchange, Active Directory, DNS, Sharepoint, Office Networks, Printer Management, Firewalls, routing, and more. Michael is also qualified in Many other areas of people management and IT Strategy.

Hunter IT Technology Group

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