Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are, we have all insurance and will provide guarantee for all work we complete. All our tradesman are qualified and insurance also.

Question 2

What do you like most about your job?

Accepted Answer

I love the satisfaction of creating a space that my customers love to spend time in. Starting from an old and outdated bathroom to creating a luxury space that you do not want to leave. Seeing my clients happy is the most important part of my job.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer should request images of past jobs, what experience the company has, are they insured, what is their process, how much do they charge.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Would it be cheaper if we did part of the work? No, you wouldn't extract half a tooth and let the dentist do the rest. It is important that you get qualified and experienced tradesman to complete your work.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have never had any issues with any of our customers. Your dream/vision is the most important thing for us. We are efficient and reliable.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We provide a professional, peace of mind service catering to all your requirements. We have over 30 years of experience in not just bathroom renovations but also construction and home renovations.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many rooms, what style, what is your budget, when do you want to start, do you have any particular needs or requirements.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Ensure you get all aspects of the job managed by the one company. 2. Make sure you see/feel the products (tiles, bath, shower, vanity etc) before purchasing. 3. Take your time, the bathroom is the second most expensive room (kitchen is first) so ensure you are happy with what you have chosen.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you are looking at getting multiple rooms completed at the same time we will offer a special rate (depending on work)

Question 10

What makes your pricing competitive?

Accepted Answer

We offer competitive pricing while ensuring A grade premium services. We work with a wide range of suppliers to ensure we get the best prices for all your items, from custom shower screens to vanities.

Question 11

How do you normally charge for your service?

Accepted Answer

We charged based on the scope of work and what you are looking at doing, your requirements. Anything from low budget to luxury, your wish/dream is our demand. We are there from concept to creation.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Iconic Bathrooms are a bathroom renovations company, priding ourselves on hard work and incredible design and finishes. Iconic Bathrooms are committed to meeting your requirements and design.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Iconic Bathrooms have licensed tradesmen covering a wide range of services- including Demolition, Sheeting, Gyprocking, Paining, Electrician, Plumbing, Concreting. Above and beyond these services all our tradesman have their First Aid qualification.

Iconic Bathrooms

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