Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee all our work and we ensure all our customers are 100% happy or we will reprint your order.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been in graphics since i was at school. Been in graphics and printing since i have left school.

Question 3

What do you like most about your job?

Accepted Answer

I really enjoy being able to create the identity for a business and then be able to complete there package with a professionally designed business cards and flyers.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common questions include How long does it take to create a logo - answer is usually within 48hrs All printed stationery is 5-7 working days after approval. How many colours are we print with - All our printing is full colour so colours do not change the price.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are the most reliable as we control everything from our sydney office. We keep in contact with you and keep you upto date on your order at all times.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We offer excellent services and very competitive prices on all our products and services. With over 15yrs experience in graphic design and printing we guarantee our products and services.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

On logo creation as much infomation on what you have in mind For stationery printing only type of products and qty required.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To Save money with Logo design... If you have ideas on what you are wanting that helps us to create a logo that you will be proud to use but saves time trying to design a logo from nothing. As time is money.... The more information we can get from the customer the cheaper the logo design will be.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For all stationery printing we offer FREE Design and setup. This is for all Business Cards and Flyers ordered wit us.

Question 10

What makes your pricing competitive?

Accepted Answer

We can keep our prices very competitve as we do all designs in house. We bulk print all our stationery to keep the prices as low as possible without cutting back on quality.

Question 11

How do you normally charge for your service?

Accepted Answer

All jobs are quoted before hand so you know exactly what you are needing to pay We never charge by the hour.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Business Logo creations for any type of business. We also offer 1 of the largest range of business cards in Australia and all at wholesale prices.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 15yrs experience in Graphic Design and printing. We service all types of businesses from the local plumber to the large courier companies, We have graphic designers on site and can design a logo within 48hrs.

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