Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are in insured and yes we stipulate what you will receive from us and a contract will be signed by both parties which highlights that both parties to the agreed job being carried out.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I started out in visual arts so always loved creating in some way, I met my partner who was doing photography and assisted him with some weddings, getting the camera ready and organising the gear not really photographing at the time. Two years ago I bought all my own camera gear and started being his second shooter, now we work together.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A Wedding couple Jess and Tim were so lovely they had a beautiful wedding in Somerset Dam, they were so happy and in love, we didn't need to compose them at all, even there bridal party were amazing lots of joy and love. It didn't feel like we were working. They were ecstatic with the end product.

Question 4

What do you like most about your job?

Accepted Answer

I really enjoy getting to know the person before I photograph them and getting the post editing done because I get to relive the moment of joy or happiness that I was involved in creating.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is it about their job as a photographer or professional service provider that excites them? What has been their favourite job so far and why?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The budget of the job and if they can see photos of your work. We refer them to where our images are, on our website on other social media platform. I would advise that sometimes the cheapest isn't always the best and it's more important that you connect with the person you are going to hire and they should be able to give you value as well.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We value our skills and our craft in photography and only give the best experience and quality product and service to all our customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We would love to give you an experience while creating and capturing your personality and quirkiness, all those things that make you who you are.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need as much information as possible about the job, what type of job it is, the amount of people that will be photographed or subject items, how long they would like the service the location of the job and if it will be safe.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 Checking the reviews and quality of the photographers work, as the work may have to be edited again. 2 Get to know the photographer to make sure that you connect with them otherwise the awkward session means bad photos. 3 Being prepared before the photoshoot, this is to ensure you get the best photos of you and your family and not to waste time and possible extra fees.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are offering 40% off our wedding and portrait packages before the end of February 2018 this includes a printed album of 10 pages 20 to 30 images from a locally owned printing company.

Question 12

What makes your pricing competitive?

Accepted Answer

Depending on the job, the location and the quality that you expect we will be offering value for your money through our experience, craft and skills in photography. We are one of the best post editing services in the area offering graphic design to your photography if requested, additional charges will apply. We offer free personalised layout for your invitations and place cards at your wedding or event. This will be available in a download so you can get them printed.

Question 13

How do you normally charge for your service?

Accepted Answer

Weddings have set packages and portraits have set packages as well. We can assist with the requirements of your job and the time it will take for post editing and delivery time.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Portraits, Glamour and head shots for actors, corporates and character portraits, documentary style, and weddings. Studio light settings, in studio or on location with off camera flash gear.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have photographed over a dozen weddings in Brisbane, Perth and Sydney, we have a studio or we can go to a location of your choice. We have photographed a variety of people from different backgrounds, portraits and family portraits. Our main Photographer was trained in Brisbane and has a Diploma.

J And Fin Studios

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