Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have $20m public Liability Insurance. We guarantee all our work, if you have any issues at all with how we have worked or the job done we are more than happy to discuss issues with you and come to an agreement. We want you to be happy with the job.

Question 2

How did you decide to get into your line of work?

Accepted Answer

This type of work offers creativeness, relationships with people from all walks of life, and instant gratification from seeing the results of a job well done.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I get a lot of pleasure out of doing what we do and some of our clients become our friends.

Question 4

What do you like most about your job?

Accepted Answer

I like leasing with my clients and giving them a reason to recommend our services to others. The feeling of a job well done and a happy client.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Clients should ask about experience in the type of work proposed. The client should also feel free to ask about any other value added tasks that we might be able to do when we come to the job: like roof cleaning, gutter cleaning, maintenance etc...

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most all of our clients want to know what the cost of the job will be. I will give a detailed quotation for each job showing all of the elements of the job to be completed, reassuring them they are getting value for their money.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have never had any real hassles with any of our jobs in 25 years. We are educated, punctual, we communicate with you to achieve the best outcome for you. We guarantee our work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Joel Ciszek Painting  we pride ourselves on attention to detail and building great client relationships. We are a professional, reliable team and our prices are very competitive.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide a quotation to our client we need to know the extent of the work they want done, the type of paint and colour they want us to use. We will  inspect the job before hand to determine if there is any rot in windows ,doors or outside boards that needs addressing as part of our preparation.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Discuss your budget, and exactly what work you want done. We can always work with you to get the desired result at a price that suits. If your plans are too grand for your budget, we will give you options for how you can still get the desired result for the budget you have.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Joel Ciszek Painting will take $50 off any quoted job price,if we are not punctual or if we don't give you at least 2 hours notice if there is a special circumstance that prevents us coming to your job on any  day.

Question 12

What makes your pricing competitive?

Accepted Answer

We endeavour to get the best possible result for the customer, at the best possible price. That coupled with the fact we have been in business over 25 years and we guarantee all our work, this is what makes our pricing competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

We will normally give the client a written quotation for the proposed work to be done. Our rates are reasonable and competitive.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in painting homes and buildings inside and out. We also specialise in good client relationships using clear communication and understanding of clients desires. We can help with colour and finish choices. We try to plan as little disruption as possible to our clients daily routine.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been providing a professional painting service for over 25 years as well as offering added services of home maintenance,  & pressure washing, saving the client from having to look elsewhere for these services

Joel Ciszek Painting

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