Frequently Asked Questions
Why should a customer hire you over another service provider?
Willing to travel. Free quotes. Quality of work. Competitive prices. Prompt service. Fully insured. 30 years in the industry. Customer satisfaction. Use of only high grade materials.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Started handwriting signs 30 years ago which allowed me to start from scratch in the sign industry, learning layout , technique and other essentials of the trade.
Is there a particular aspect of your trade or industry that you specialise in?
Most aspects of the trade .
How do you normally charge for your service?
An invoice is provided at the end of the job ( balance 30 days) For work over $1000 a deposit of 30% is required to cover some materials.
What makes your pricing competitive?
I do not have many large overheads, therefore I can keep my prices competitive.
How can a customer save money before you start the work? Please give 3 tips
Try and keep your advertising fairly simple as this will aid your design or logo in being recognised. Don't leave the signage till last when opening your business. Have a clear understanding of budget.
What are the typical things that you need to know before you can provide a quote to a customer?
Size of job, materials required, placement of signage and colours. Whether the job is to be in just normal vinyl or digitally printed vinyl. What is your limit for the job?
Are you an insured business and do you guarantee your work?
Yes I have liability insurance up to $10, 000 000. I will guarantee my work for the longevity of materials used.
What makes you the most reliable and trustworthy person for the job?
If I wasn't reliable and trustworthy I don't think I would have lasted in the industry 30 years
What questions do customers commonly ask and how would you answer them?
The main question usually is how much? When can you do the job? My answer is the cost factor depends on the quality of the materials used and any hidden factors ie erecting signs to different structures. The time limit on the job depends on the availability of artwork and materials needed for the work.
What questions should a customer ask to hire the right service professional?
What materials will be used for the job? Can you show me an example of a similar job? Do you have any customer recommendation?
What do you like most about your job?
The satisfaction of designing and then creating sign is the highlight for me.
How did you decide to get into your line of work?
My father was a signwriter and very good at art, I just naturally followed in his footsteps.