Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I have liability insurance up to $10, 000 000. I will guarantee my work for the longevity of materials used.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father was a signwriter and very good at art, I just naturally followed in his footsteps.

Question 3

What do you like most about your job?

Accepted Answer

The satisfaction of designing and then creating sign is the highlight for me.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What materials will be used for the job? Can you show me an example of a similar job? Do you have any customer recommendation?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The main question usually is how much? When can you do the job? My answer is the cost factor depends on the quality of the materials used and any hidden factors ie erecting signs to different structures. The time limit on the job depends on the availability of artwork and materials needed for the work.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

If I wasn't reliable and trustworthy I don't think I would have lasted in the industry 30 years

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Willing to travel. Free quotes. Quality of work. Competitive prices. Prompt service. Fully insured. 30 years in the industry. Customer satisfaction. Use of only high grade materials.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of job, materials required, placement of signage and colours. Whether the job is to be in just normal vinyl or digitally printed vinyl. What is your limit for the job?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Try and keep your advertising fairly simple as this will aid your design or logo in being recognised. Don't leave the signage till last when opening your business. Have a clear understanding of budget.

Question 10

What makes your pricing competitive?

Accepted Answer

I do not have many large overheads, therefore I can keep my prices competitive.

Question 11

How do you normally charge for your service?

Accepted Answer

An invoice is provided at the end of the job ( balance 30 days) For work over $1000 a deposit of 30% is required to cover some materials.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Most aspects of the trade .

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Started handwriting signs 30 years ago which allowed me to start from scratch in the sign industry, learning layout , technique and other essentials of the trade.

Kd Signs

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