Frequently Asked Questions
What experience, skills, qualifications or training do you have to make you the right person for the job?
Experienced Event Photographer, Sport Photographer, Corporate Photographer. Work as Sole Trader and subcontract to major photo event companies. 10 years experience photographing events for companies, universities, sport clubs, schools over South East Queensland.
Is there a particular aspect of your trade or industry that you specialise in?
Candid style, action, natural, fast paced, where moments are fleeting. Suitable for toddlers, young children, sports and events. Also specialise in school formals, team photos and high volume photography.
How do you normally charge for your service?
Depending on the job required, charge rates are per person for sporting clubs team photos and per hour for action photography. School formals, weddings, functions, conferences, private events and family sessions are quoted.
What are the typical things that you need to know before you can provide a quote to a customer?
Clear details of your event. Location. Number of people attending. For events - how long the event runs for. Photo requirements (ie what you are looking for), special needs if any.
Are you an insured business and do you guarantee your work?
Kleur Photography has public liability insurance. Product Guarantee: Canvas, Icemounts, Wood Prints are products of quality craftsmanship and come with manufacturer lifetime guarantees. These products are mostly ordered for Weddings.
What do you like most about your job?
I love to capture that fleeting moment and so work in the background of the event, to document the unfolding moments. I particularly like grabbing those images of people when they are relaxed; that expression or interaction. That is why I love my job photographing people so they can see how great they really are in a photo. They can use their images to promote their cause or share with others. It is why I love action photography and event photography. They are candid experiences. Saying this I am equally skilled in setting up "candid looking" group shots of people.
How can a customer save money before you start the work? Please give 3 tips
1. Book in early. I provide early booking discounts $$ for large events! 2. Provide an approximate budget so we can work together in achieving this!
What makes you the most reliable and trustworthy person for the job?
I'm a photographer experienced in large events from corporate to sporting events, high volume and fast paced photography. There is not much that misses my attention due to this. However I am equally experienced with young children and love their spontaneity :) I photograph low light situations, outdoors, indoors and studio.
What questions do customers commonly ask and how would you answer them?
Q: How do I access my digital files? A: Kleur will provide you access to a password protected online gallery Q: How long before I have access to my photos? A: Anywhere from the same day to one week depending on the size of your event and number of photographers required for mages taken. Q: What are the digital files suitable for? A: All files are suitable for social media and/or printing. Depending on your requirements and the variety of services I offer, questions vary considerably between customers. Please feel welcome to contact me for further information in relation to your event.
What questions should a customer ask to hire the right service professional?
If you are looking for an event photographer, this has special requirements that not every photographer can jump into successfully. Similarly if you require a certain type of wedding photography where pressure is high, aim to find someone who has already photographed similar situations well.
Do you have a favourite customer story you would like to share?
I love when I know I've got that image, that expression, the one I saw when they were relaxed and enjoying themselves, before the camera came into the story. Or that moment when a person is achieving their physical best. When they adamantly tell me they take terrible pictures but then see themselves, their shining self, what they have achieved, how they look and how amazing they really are!
How did you decide to get into your line of work?
I love spontaneous, candid and natural images. Photographing the action as it unfolds is what I focus on. Therefore event and sport photography suits my style.
Why should a customer hire you over another service provider?
Every photographer has their own style, offerings and personality and ultimately a quick chat can help you know if their service is right for you. I like to work with people (including other photographers!).