Frequently Asked Questions
Are there any special offers you would like to offer to Oneflare customers?
We are offering ALL oneflare clients our Price match guarentee. Find a price thats cheaper? We will match it and continue to keep the excellent quality of cleaning!
How do you normally charge for your service?
As every house is different, we charge by how long it takes us to clean the areas. We also provide all the cleaning products and equipment therefore leaving your products nice and full!
How can a customer save money before you start the work? Please give 3 tips
Although we are happy to do general tidy up as well, if you do this prior to your clean, this gives us more time to spend on actually cleaning the areas.
What are the typical things that you need to know before you can provide a quote to a customer?
How large is the area, how many rooms, bathrooms, kitchens and how much of a clean would you like. Would you like a spring clean, general clean or is it an End Of Lease?
What questions should a customer ask to hire the right service professional?
When hiring a cleaner, ask all the questions you are thinking, how much experience do you have, have you ever had an problems with clients before, what makes you different from the others.
How did you decide to get into your line of work?
My mother has been in the industry for years along with my Mother in Law. After having my daughter in January i wanted to make my own hours and put my OCD skills to work!