Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. We have $20m public liability. We are also a Registered Building Practitioner with the Victorian Building Commission. All works are guaranteed and come with a free smile.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I fell into this line of work 7yrs ago after being in a management role. I was asked to look after a business while the current manager was on leave. I succeeded in exceeding my role.

Question 3

What do you like most about your job?

Accepted Answer

What I like most about my job is that it's varied. No 2 jobs are the same. Always a different location and a different job and the satisfaction of the client getting what they want to achieve.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

The questions a client needs to ask are; - What are your qualifications?  - Do you have certifications or licences? - Show me your credentials.  - Show me some past job details or pictures.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question we get asked is 'what else do you do?' Being in the building industry, we are familiar with and have access to all trades. It's very convenient for our clients.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Marjac Services pty ltd have been in business for over 6yrs. We have estimating staff available for quoting jobs along with approx 20 labour staff to back up the quote with the work.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

A customer should hire us over another contractor because we a like a one stop shop. We have our own skip bin trucks, tippers, bobcats, excavators and plenty of staff to get the job done quickly and smoothly.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Basically we need to know exactly what the client would like if they require a firm quote. If they are unsure, we can only give them an estimate for that particular job. .

Question 9

What makes your pricing competitive?

Accepted Answer

The client should remember pricing is not just a dollar figure. It's also a reflection on experience, equipment and the background of the company and the assurance of the job that a company can give you. Remember, you get what you pay for.

Question 10

How do you normally charge for your service?

Accepted Answer

All of our services are quoted, fixed price jobs. There are some exceptions where we charge an hourly rate on what we call an 'unknown' job where we cannot see all of the details we require for a fixed quote.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Primarily we are demolishes of anything. We demolish houses, factories, renovation demolition, strip outs, bobcat work, excavator work as well as landscaping, rubbish removal and home repairs.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a Registered Building Practitioner. We have 15-20 staff on board with varied skills. We have some plasterers, plumbers, demolition staff, bobcat operators, excavator operators, landscapers and builders.

Marjac Demolition & Strip Outs pty ltd

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