Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured , hold all our policies, have a great track record with our insurers as we hardly ever need to make claims.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My entire family has been in this industry for three generations, now four with my son joining our crew since finishing high school.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Over 30 years ago whilst moving goods within a property we saw a picture on a wall and felt the resemblance of the lady within the frame was amazingly close to my grandmother, after a discussion with the client , the reality dawned that we were related. Luckily we found some long lost relatives.

Question 4

What do you like most about your job?

Accepted Answer

The physicality and challenges each new move brings. Everyday is a new adventure with the possibility of meeting nice people.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have Master Movers we been in the Industry? How experienced will the crew who do my job, be? Will there be unfit, slow, unskilled, lazy persons doing the work? Will the removalist be strong, fit and experienced and happy to do the work? Have you got full business insurance?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much do you charge per hour? Do you have insurance? Do you go interstate? Do you take pot plants? Have you got storage facilities?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My experience and our love of the physical aspect of the job. Once you enjoy the occupation you are in, life is easy:)

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have vast experience in The Removals industry over three generations, we are happy doing our work, we keep our blankets and trucks clean, we give set quotes, have full and comprehensive insurance, our fleet of four trucks are varying in size and able to accomodate all size jobs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Access at both properties. Amount of goods to be moved. Budget for move. Any settlement on move day. How many men are required for the job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Use sealed boxes for all small items. Dismantle all beds, washing machine before we arrive. Have trust in us as we know exactly how to handle your goods .

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any one on a pension is given a 10% discount. Any client wanting country moves done get a discounted price .

Question 12

What makes your pricing competitive?

Accepted Answer

We are fit and do the work at a very fast pace, our trucks are user friendly, which means we can get jobs done in a fast professional manner.

Question 13

How do you normally charge for your service?

Accepted Answer

We do set price and hourly rate quotes.No job too big or small.I do free quotations.All prepacking is done by ourselves.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can move any item, have crane access if needed aswell. Pianos, pool tables and spa baths are easy for us.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been doing removals since the age of 16 and am now 50 years old. All my workers are fulltime removalist.

Master Movers

Business contact details

Business description

Browse removalist experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps