Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

If a customer is not happy with any of my work I am more than happy to come back and resolve any issues.

Question 2

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers ask me what my opinion is on how something will look. Obviously there is a number of ways to landscape a back yard and none being the right way. Make sure you choose a style that your going to be happy with.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I don't require money upfront but will require a 30% progress payment part way through the job to help cover a portion of the materials

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Provide a service for you at the lowest possible cost. Will help you design a garden to suit your needs.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Things that are helpful to know before quoting is your budget, the style you like, you've researched products you like.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer could save money before I start the work by poisoning off, removing rubbish or any other thing that needs to be removed from garden.

Question 7

What makes your pricing competitive?

Accepted Answer

My prices are more than competitive due to the fact that materials have been sourced at the best price to pass on the savings to the customer.

Question 8

How do you normally charge for your service?

Accepted Answer

Pricing for my service is per job. Charge at a fixed price. Quote will be itemised know exactly how much your paying per service.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My predominant work is building decks, synthetic turf, instant turf, retaining walls, garden edges, plants/mulch, tiding up sideways of houses with a nice topping.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 8 years experience in the landscaping. Have an eye for detail, and can create a modern sleek garden in a range of styles depending on your preference.

MDS Landscapes

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