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Minarelli Smash Repairs offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
Our outstanding commitment to High Quality Repairs and Customer Service. We will NEVER compromise on Quality. LIFETIME GUARANTEE ON ALL REPAIRS.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We are the only Smash Repairer within the Northern Rivers region to have been awarded as a SPIES HECKER DIAMOND Lifetime Warranty Repairer. All staff are trades qualified in addition to ongoing ICAR training bringing over 100 years of combined experience to the team.
Is there a particular aspect of your trade or industry that you specialise in?
Insurance Claims for ALL Insurance Companies. We have extensive experience in dealing with Insurance Claims and are committed to providing the best service for you. Remember you have Choice of Repairer. Private work also welcome.
What are the typical things that you need to know before you can provide a quote to a customer?
If lodging an Insurance Claim you have Choice of Repairer. Contact us for more information. All quotes are obligation free.
Are you an insured business and do you guarantee your work?
Yes! We are Insured. All Smash Repairs at Minarelli Smash Repairs come with a LIFETIME GUARANTEE. This is in addition to our SPIES HECKER DIAMOND Lifetime Warranty. It's an unbeatable guarantee!
What makes you the most reliable and trustworthy person for the job?
We actually care about our customers! Our commitment to both high quality repairs and outstanding customer service is extremely important to us. We take great pride in the reputation we have earnt for ourselves and refuse to compromise on quality!
What questions do customers commonly ask and how would you answer them?
Can I choose my Repairer for Insurance Claims? The answer is simple. YES! You have the right to choose your own Repairer. Some Insurance Companies may imply that you don't have a choice. You do. You should be the one deciding who works on your car.
What do you like most about your job?
Helping our customers. Having a damaged car can be a stressful experience. We try to make the entire process easy for our customers and look after their vehicle as if it were our own.