Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We would never intentionally harm your pet and although accidents are rare, there is a real risk when dealing with any pet or animal asGrooming equipment is sharp and although we use extreme care in all situations, animals are wiggly/moving creatures.

Question 2

How did you decide to get into your line of work?

Accepted Answer

They say if you love what you do you will never work another day in your life. So when I was seeking a career change from Management, I sort a career that would make me happy- grooming was a clear winner.

Question 3

What do you like most about your job?

Accepted Answer

Who wouldn’t love cuddling and kissing dogs for a living. That’s exactly what I do all day and have them leaving our trailer looking clean, shiny and smelling great. I have the best job in the world.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Read their reviews first over several platforms. Are there existing customers happy? If so, look at their work. If you like it then get in contact with them.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How do I stop my dog’s hair from shedding? Our amazing De-Shedding Package The shampoo has been formulated to help release the undercoat and assist in the de-moulting process. It contains natural essential oils to stimulate follicles to release hair while moisturising and hydrating the skin.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Nellie’s Ark, we believe in humanity over vanity and most importantly Safety first. We will not compromise your pet’s health or comfort. We love dogs and act accordingly.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I am a qualified groomer who truely loves animals. I’m kind, gentle just still strong enough to be able to control the extra large breeds.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Just a couple of questions: 1. What is your address please? 2.What the dog’s name & sex ? 3. Approx. How old? 4. Do they have any health, allergies or behavioural concerns I need to be aware of? 5. Weight of the dog

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Is your dog dropping lots of hair? Well I have a wonderful offer, de shedding wash hydrobath : * Warm fresh water * Gentle naturally based, bio-degradable, yet highly effective shampoo * Brushing to remove loose hair * High velocity blow dry * Ears cleaned * Nails trimmed

Question 10

How do you normally charge for your service?

Accepted Answer

Grooming Prices are based on the following: small is under 15kg, medium is 15-25kg. +25 Kgs Large Additional cost are associated with fleas, ticks, matting and weeds.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I use gentle naturally based, bio-degradable and environmentally friendly yet highly effective products which is good for your dog and the environment.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have a Cert III pet grooming And have experience with style and breed clips e.g. "Teddy", Poodle, Westie and Spaniel.

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