Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

new switch electrical is a proud member of AAMI public liability of 5 million. and all work provided is guaranteed

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to become a professional licensed and registered electrician as i am technical minded both in electrical and mechanical. I have always worked on tools and love engineering.

Question 3

What do you like most about your job?

Accepted Answer

I love my job as everyday is different. I get to meet all different type of people and my work hours are flexible.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

The questions a customer should ask to hire the right professional is if they are a qualified and licensed electrician, also if they are contracted and have public liability insurance as there are too many handymen out there that are NOT electricians and can void your house insurance!

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most common questions customer ask are: Are you a licensed electrician? Answer: Yes! Are your prices negotiable? Answer: Yes! When are you available: Answer: I am flexible with work times

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

New switch electrical believes in strong communication, trust and honesty. All work is prepared in detail before the client and produced to the highest standards

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I WILL BEAT ANY WRITTEN QUOTE BY 10% PRICE BEAT GUARANTEE SUBJECT TO TERMS AND CONDITIONS, COMPETITOR MUST STATE THEIR ABN, A CLASS LICENSE AND REC TO QUALIFY

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the typical things that you need to know before you can provide a quote is what the Customer requires, location and access, time schedule and price budget

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Advise Customer to keep organised with what may be required with the future project / work. Give fixed quotes and price range / and estimates

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will apply a 2% discount for a detailed and positive review for our one flare profile, condition must be 5/5 stars and a brief comment of our professional work.

Question 11

What makes your pricing competitive?

Accepted Answer

New switch electrical will beat any written quote by 10%, subject to the terms and conditions.  quality, punctuality, professionalism, warranty and insurance all play part of the competitive pricing

Question 12

How do you normally charge for your service?

Accepted Answer

I will inspect on site, my charges are fair and negotiable and adjusted to the customers budget. I also provide excellent service and professionalism.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in both commercial and domestic sectors.  servicing all customers who require an electrician for power light, security and data

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

a class electrician, registered electrical contractor. Sole proprietor, 6+ years in the domestic and commercial electrical trade, successful sole trade business, lifetime workmanship and 12 month warranty on all products supplied by new switch electrical.

New Switch Electrical

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