Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we provide the police checked staff, insurance and then the 100 percent guarantee to the customers. If they are not happy the job will be re done

Question 2

How did you decide to get into your line of work?

Accepted Answer

Me as a director of Nice And Clean General Services, i have been in cleaning industry for 8 years working for other companies. So i decided to work for my own company. Therefore, established my own company.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes, i wanted to provide some discounts to my regular customer but she denied it at all and said to me that i deserve the fee for such wonderful job :). She further said to me that she wont feel happy not to pay me in full.

Question 4

What do you like most about your job?

Accepted Answer

We like our job quality, relationship with out clients and their lovely feedback. Lastly we love to see our customers happy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask as many questions as they want so that there is no any misunderstanding between client and business

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer commonly ask about the price, the jobs that we include. We would like to reply them by saying, As every house or site is unique we would love to see the site first and then quote instantly to our customers. We provide the free Quote services to our customers according to their suitable time

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our good works and jobs. New customer can get the reference if they require. we have heaps of referee who will help to tell about us more honestly.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We believe in you and your satisfaction is all we need. We do the FREE rectification of job is customers are not happy which genuinely provides 100% satisfaction to the customers for their service

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Number of Bedrooms, Bathrooms, size and other specifics if present. We also want the name of customer , contact number and the address of the customer

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Choosing the right cleaning service will definitely save customer's money. As we do not work by hours , this means we do not charge our customer any extra money. We charge reasonable price to our customers according to the job.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Yes. If the customer refer to any other regular client to us we would love to provide them $50 credit.

Question 12

What makes your pricing competitive?

Accepted Answer

We provide the reasonable best price and most importantly we provide best services which will make the customers healthy and happy

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a FREE on site quote to the customers. We provide the on site price for the job after seeing the property

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialist in Cleaning houses, offices, Strata, Pubs, commercial places and any other similar workplaces. We take care of the Occupational Health and Safety point of view while cleaning.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Right Cleaning technique with color coded microfibers. We take care of the health of the customers and provide minimum contamination while cleaning.

Nice And Clean General Services

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