Question 1

How did you decide to get into your line of work?

Accepted Answer

I have been reading online tutorials during my high school years and I was fascinated with movies. I wanted to be able to produce this Hollywood feel but not just for films but weddings, corporate, real estate and much more.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

This one time we were asked to produce a short video for a client running a firm. The video was intended to be friendly and would be something to show new staff members. We produced such a good video that we were offered future jobs with the firm including events and training videos.

Question 3

What do you like most about your job?

Accepted Answer

I love meeting clients and seeing what they in-vision for their business. It opens new though processes in my head and allows me to grow both physically and mentally.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers normally ask us for show reels and past work, we provide them with our online video portfolio so they can see our work.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in this industry for over 5 years and I have experienced all sorts of clients. I have never disappointed a client and I have always given satisfactory customer service.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We provide high quality video and app production which can compete with the more expensive competitors at an affordable price.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would love to know how long you intend on spending with the production phase. For example with video shoots we need to know how long we are going to spend for the day.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1)Providing a detail plan on what you want to achieve is the first step in helping reduce hours spent making changes. 2)Having scripts prepared before hand including rehearsals. 3)Making minimal amount of changes.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free first videography session for potential long term work in the field of weddings/corporate and real estate videos to help build trust and connection with clients.

Question 10

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive because our quality matches that of the big names, who charge a lot more for the same service.

Question 11

How do you normally charge for your service?

Accepted Answer

For videography we start at $300 per shoot. With mobile app development we start at $500 at the very base.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

The production aspect of both Video and Mobile app development, being able to produce rough cuts and prototypes in a short amount of time.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

5 years video production experience including both capturing footage to editing. Editing also involves audio mixing and color grading.  8 Years experience in software development which includes Windows/Mac/iOS and Android.

Pixalynx

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