Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully insured for $250,000 indemnity. Fully registered with the tax practioners board as a tax agent and accountant.

Question 2

What do you like most about your job?

Accepted Answer

Working for people and treating their work with the same respect, skill and thought I have for my own tax affairs. This includes putting structures in place and tax planning to give the best possible result.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My reputation is of the up most importance to me. My work is reflected in that. I have enough experience to get the job done right. In addition, my professional association as a fellow of the national tax and accountants association provides all the up to date changes and my colleagues are also a source of knowledge and expertise.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

I am seeking to build a long term relationship with my clients. I operate a successful and professional accounting practice. I wish to be able to utilise my skills and experience acquired over my career and apply them in a professional manner. Continued professional development is of the up most importance to me and will ensure the best possible service fir all your taxation needs.  I believe my prior experience as director and accountant has provided me with the skills to professionally maintain both the ongoing client relationship and completion of all tasks required of me.  Together with my ability to cover all aspects of accounting and client relationships coupled with my attention to detail, I consider myself to be a highly organised and professional accountant.    I gain fulfillment by being able to help clients with their financial and tax affairs and find myself doing this for their benefit. Our 'perfect' world of accounting and the four (4) hundred year old double entry method I find to simply be ideal.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Background of what work you would like me to complete. Is you information electronic, summarised and organised by date and category? do you have your previous financials and tax return? is all information provided at the first appointment?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Electronic information with accounting software like MYOB, Quikbooks, Zero and any others - Summarised information with subtotals and spreadsheets - Organised documents by date and category -

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

- Family discount for individuals completed at one appointment - 10% discount off your invoice if you refer a friend

Question 8

What makes your pricing competitive?

Accepted Answer

One man operator with large firm work experience

Question 9

How do you normally charge for your service?

Accepted Answer

Small jobs are fixed priced and include individuals, and micro businesses under about $100,000 of turnover.  Small business larger than $100,000 of turnover are usually done at an hourly rate of $125 per hour

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My experience covers small business in these industries: - Trades Persons - Retail - Farming / Agribusiness - Franchise - Individuals - Family business - Internet business

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Registered Tax Agent Tax Practitioners Board October 2009  Fellow Member of National Tax & Accountants Association NTAA+ November 2011                                         Applied Tax Course  Tax Institute of Australia February 2009  Bachelor of Commerce University of South Australia April 2008

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