Question 1

How did you decide to get into your line of work?

Accepted Answer

This is not a job it's our passion and love Making clients happy and helping the environment it just could not get better

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Clients love having us in their garden watching us work and laugh in the garden

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask what qualifications and previous experience they have had and with whom ie botanical gardens, international experience like we have

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q:We have had people,who say they are professionals, are you qualified  A: yes we are accredited horticulists and this can save a lot of money in fixing non qualified gardeners mistakes

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We care for  your garden as if it was our own,many of our clients have weekenders and trust us to ensure security and privacy is upmost. All our staff our honest and reliable.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are a boutique business which ensures our work is always consistent and of the highest standard. Our team are highly qualified, trustworthy, efficient and friendly  At Southern Highlands Gardening Hands we don’t cut corners – a thorough job is done every visit, with ongoing programs designed to ensure your garden is performing at it’s peak all year round.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Have a budget in mind, what you would like to achieve in your garden and think of styles you like, and what colours and plants you like and don't like.   Consider if you would like us to offer a maintace program

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know what your budget is Consider using smaller plants than advanced  Have a maintenance program implemented

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention that you found us on one flare to receive a free estimate

Question 10

What makes your pricing competitive?

Accepted Answer

We work to make our clients happy and ensure the most cost effective solutions through our supplier network we don't cut corners so the job will be done right the first time.  You will be employing a qualified  team that know the industry and are true professionals not back yarders

Question 11

How do you normally charge for your service?

Accepted Answer

Hourly rate payable with in 7 days of invoice date

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Qualified in all aspects of horticulture including Pruning, fertilising, weeding, transplanting, mulching, soil conditioning, pressure cleaning and monitored spraying of pesticides are all part of our maintenance package. We are renowned for our precision in topiary and hedging. Attention to detail combined with years of experience result in picture perfect hedges every time. We take pride in our services. Weeding, regular fertilsing and topdressing is combined with professional edging and mowing that will give you a lawn to be proud of. Southern highlands gardening hands will work within your budget, and advise you on a suitable program. Every garden is unique, so maintenance visits can range from weekly to fortnightly, monthly or quarterly. We also provide regular visits whilst our clients are on holidays. Click here to see our maintenance gallery

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified in al aspects of horticulture from Pruning, fertilising, weeding, transplanting, mulching, soil conditioning, pressure cleaning and monitored spraying of pesticides are all part of our maintenance package.  We are  renowned for precision in topiary and hedging. Attention to detail combined with years of experience result in picture perfect hedges every time.  We take pride in our lawn services. Weeding, regular fertilsing and topdressing is combined with professional edging and mowing that will give you a lawn to be proud of. will work within your budget, and advise you on a suitable program. Every garden is unique, so maintenance visits can range from weekly to fortnightly, monthly or quarterly. We also provide regular visits whilst our clients are on

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