Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes Public Liability & Indemnity insurance $5Million, Tradelink Insurance Package policy No:141A8630158BK Underwritten by QBE I guarantee all new installations for 5 years,

Question 2

How did you decide to get into your line of work?

Accepted Answer

My dad was a sparky, I had always had an interest in electricity and I had 3 other trades before I became a fully qualified electrician and love this trade, the best thing about being your own boss is the happy smiling and thankful customers, nothing beats a smile and a genuine "thank you"

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

1:Are you licensed and can I sight your license 2:Do you have the relevant insurances 3:what sort of similar work have you done recently and are you confident you can do this job properly 4:Do you have any customers who are happy to recommend you

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When are you available, naturally as a sole trader you can't please everyone. But if you value a top quality job thats done right by a fussy and meticulous tradesman, and you want a fair price, if not urgent most customers are happy to wait until I can fit them in, If an urgent job arises I will do my utmost to fit you in possible.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

SIMPLE: As a sole trader my customers satisfaction is the best way to ensure I get paid and more importantly I get referrals and repeat business. As an electrician who loves my job I understand happy customers keep me in work. I prefer to be chosen for value for money, an excellent and safe job at a fair and reasonable price

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

No two electricians are the same! Sparky Steve offers A top quality safe job and fair and upfront pricing with no hidden costs or add nasty surprises.  I may not be the cheapest in town but I guarantee the quality and safety of my work. When it comes to people and property there's no compromise for safety and compliance of Australian Standards.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1.)  TIME :start time, urgency and expected completion time. 3.) Budget: expectations and considerations of the client. Quality of fixtures, brands considered, and special requests.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Plan the job work out exactly what you want and the out come you want. 2.Write it down you quote request: if getting several quotes it helps if everyone is quoting exactly to your requirements and specifications. 3.Choose the tradesman you feel confident will give you the best value, consider safety and quality and make sure you get a Certificate of compliance for all electrical work. Don't make the mistake of accepting the 'CHEAPEST QUOTE'

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10 Quality Samsung LEDs 12 volt 13 Watt kits 90mm cutout  supplied and fitted with Clipsal plug base $560  SAVE AT LEAST $300 upfront and 80% less power consumption saving you even more!!! and a 3 year replacement warranty on these quality fittings.  Quality Ceiling Fans: 4 blade 860mm white with remote $360 installed. Fan: 3 year manufactures warranty Remote 12 months warranty  or 4 Blade 860mm with light (two x 40 watt compact fluro) and remote $395

Question 10

What makes your pricing competitive?

Accepted Answer

My hourly rate is very competitive - (for around the same price the larger electrical companies charge out a third year apprentice) A fully licensed and insured professional, safe quality work assured. Quality brands and fixtures. And this is my own business, so I have even more incentive to please License and insurance can be sited.

Question 11

How do you normally charge for your service?

Accepted Answer

Hourly Rate, Whilst I appreciate people need to budget, no to buildings are the same and in most cases you honestly do not know what your up against until your a couple of hours into the job. Dodgy poor quality and unsafe work is usually the result of a tradesman cutting corners and costs because he's quoted to low just to get the job.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Rewires, renovation work, rebuilds, fit-outs, Landscape,garden and external lighting

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Having renovated 7 of my own properties and being involved in the building industry for several years, I have had experienced exactly what my clients are going through, being able to relate as well as offer helpful advise can avoid to man of the "pitfalls" of building and renovating and ultimately save precious time and money on your project. This can make Sparky Steve a asset to your renovation, fit-out or rebuild project

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