Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am Insured with CPA Australia Proffered Insurers  upto the Limit of $2 Million for all type of Bookkeeping, Accounting , Tax and Mortgage Work..

Question 2

How did you decide to get into your line of work?

Accepted Answer

When I was student I scored high marks in Mathematics, Economics and Business studies and at time my teacher inspired me to join Financial and Accounting line. And I loved it. I got a very experienced and positive direction from him.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One employee was exploited in regards to their wages and tax resulting in $3000.00 tax payable. We were able to liaise with ATO and did some due diligence and legally ended up with $5000.00 refund. That was satisfying.

Question 4

What do you like most about your job?

Accepted Answer

I love what I do - helping people understand their tax obligations and completing the required tasks and lodgements. It makes my day when customers appreciate my work and recommend the services.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Right question would be whether the service provider is capable enough to deliver the required services? It can be weighed up by experience level and qualifications Not to mention customer reviews as well.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers usually ask me how much refund I can get? And I usually answer that every tax return is different and each return has to be assessed on case by case basis. A plumber will have a different deduction from a doctor so there is no definitive answer.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe my qualification and experience in running 2 separate accounting practices with Client base of more than 2000 should count towards that. You can read customer reviews as well.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you complete more than 2000 Tax Return and Accounting work you get very good at it. I provide to you a Professional Service Guarantee and accurate apart from minimizing taxes, tax planning and refund maximization planning. I only take work which I can perform 100%.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Type of Job. Number of Years. Complexity. Expected Time involved. Working Papers and Documents available to assist in the job and a Smile.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Please Contact me and provide me brief information about the work requirements. Once received I will assess the requirement with out charging and once client is happy with the initial dealing and completed work then only pay.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide obligation free consultation for general questions you would have regarding your work requirements, whether it is for Individual, Business, Trust , Company or Self Managed Superfund.  If you have multiple years – We really need to get you up to date… So let’s negotiate a price! Please enquire within.

Question 12

What makes your pricing competitive?

Accepted Answer

We provide all work online. This reduces our cost of accounting services which we further pass on to clients. This makes our Pricing competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

We accept Bank Transfer or Visa and MasterCard Payments. We also accept cheque in our company name and also for tax return with Refunds you can pay by Fee From your Refund itself.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in all small to medium businesses providing Accounting, Finance, Taxation and Bookkeeping. Business Advisory, GST, Payroll. R and D Tax incentive. Business Structure Formation. And related services.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Certified Practicing Accountant (CPA) Registered Tax Agent Certificate in Finance and Mortgage Broking Master of Accounting, Central Queensland University. Bachelor of Commerce

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