Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are Fully Insured, to ensure our customer have the peace of mind they are dealing with a professional contractor not just a Guy with a Mower and Ute.  We follow a Strict Safety standard and all of our staff have a Current POLICE Check.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I decided to get into this line of work because i was in the corporate world for over 15 years, Going to work every day with a suit on and locked up in an office, Now i am outdoors and meeting your everyday normal people that simply want what they pay for.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Getting a phonetical from the person who booked the job, Clients Son He rang me and told me he hated me for what i had done, He had his mother call him in tears for over 30 minutes, He had booked me to go to his mothers house and do all the gardens and lawns as a surprise for his Mum,

Question 4

What do you like most about your job?

Accepted Answer

Getting outdoors every Day, Even in the Rain Meeting New People Delivering the quality people expect, and seeing the smile on their face, ( and sometime it is great when you see a client Cry from Happiness)

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Will you be here on time Sometimes Cheaper is Not Better, Price isn't everything  Does this price include edges Will the Green Waste be removed for this price

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At any time ask any or our staff to see our up to Date Police Check, Issued by the Federal Police of Australia.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Are you happy with how your lawn looks, Let me bring your expectation to reality, Who else would your trust to cut your Grass, Call the GrassCutter Qld

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-  It is very helpful to have the side of the Block needing Mowed or Maintenance -  The condition of the Grass and Gardens -  Photos can speak a thousand words

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

It is always essential for customers to save Money, Key factors to ensure you can keep the cost down,  - Regular services, sometimes it will be cheaper to have more regular services rather than a quarterly clean up - The lawn is clear of any kids toys, sprinklers, rubbish and debris

Question 10

What makes your pricing competitive?

Accepted Answer

Sometimes it isn't all about price, We offer a Quality service with the Competitive rate, For us its all about delivering the customer what they are expecting and for the price they can afford.

Question 11

How do you normally charge for your service?

Accepted Answer

The GrassCutter Qld has a Pricing Matrix which enables us to charge consistently to all customers every time.  Our Pricing structure is dependant on the size of the property and the difficulty to complete the project. With pressure washing we charge per square meter.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Acreage Mowing, With the Commercial Equipment this allows us to have your large average property taken care of in lessime than compeditors using domestic equipment and taking longer.  This is just one of the advantages of  The GrassCutter Qld, Call us when you simply want someone to turn on time.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

20 Years of Experience mowing and looking after lawns, With this passion I personally maintain my own 5 acres to the degree of excellence that my customers expect......

The Grass Cutter Qld

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