Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We always guarantee our work and everything we produce! Unfortunately insurance is not offered in this industry however even it is we will be sure to offer it!

Question 2

How did you decide to get into your line of work?

Accepted Answer

We love it! Every second of our life has something to do with code and design which is what makes us great at creating your next project!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Huge applause to the incredible team at Ven Creative – what a fantastic job in such a short period of time. It pays to work with people who know what they’re doing! Elliot Waldron - Hunterlab.com.au

Question 4

What do you like most about your job?

Accepted Answer

We eat, breath, dream code however were also great designers. Ven is the best choice for fast, reliable and affordable web & graphic design.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When was the last time you updated your skills in web development (the coding part). The answer would be right now! We are constantly updating our knowledge as code changes all the time!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much is a website = This is easily the most common question and definitely the hardest to answer. We can work with all budgets to produce something spectacular for your business

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ven Creative has over 11 years experience in the industry, however, age isn't everything in this fast growing, code based world. All staff are constantly updating their knowledge to offer our clients the best possible service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Ven Creative is a Melbourne web design, innovative agency with a deeply infused passion for technology. We help brands express themselves and connect with consumers. Our works are suavely collaborated on with passionate specialists from across our global group.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Simple idea of the work you are looking for. Budget for the project (we can work with any budget) .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Saving money is easy! Make sure you have content prepared and have a good understanding of what you are looking for in a website.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers will receive a 10% discount in 2015. Call us and mention you received our details from this website and we will take 10% off the total job. Offer is not included in all products. Please call to ask for more information.

Question 12

What makes your pricing competitive?

Accepted Answer

We have staff here in Melbourne and also in our office in Vietnam. This allows us to keep our staffing cost lower than normal and allows us to pass the savings on to you, while keeping quality.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge an hourly rate for small jobs however larger jobs are calculated by the total job. If we complete the job in less time than needed, the savings come back to you.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Ven Creative specialises in all things web. We work with CMS such as Wordpress to allow self updatable content once our job is done to keep the cost for you low! Our designs are 100% created from scratch and never using templates

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All staff working for Ven Creative have a Bachelor Degree or higher. We further train our staff to work with clients to the highest level

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