Direct Messaging

Customers can now directly message your business, without posting a job.

Receive high-intent enquiries directly in your Oneflare business inbox and start a conversation with your next customer today. This exciting new feature is free for businesses with an active subscription and at least one of the following plans:

• Premium Listing
• Oneflare Plus
• Silver Plan 
• Gold Plan
• Platinum Plan
• Featured Listing
• Enhanced Listing
• Ultimate Listing
• Top Featured Listing

Speak to us on 1300 441 593 for more information.

How does Direct Messaging work? 

A ‘Message’ button now appears on every eligible businesses’ public business profile. Once selected, customers are presented with a simple form asking them for brief details about what they need done, as well as any photos that help describe the job. 

Upon confirming their contact details, the message is sent directly to your business inbox where you have the option to ‘accept’ or ‘decline’ the request at no extra cost. Once accepted, the customer’s contact details are revealed and you’re now able to continue the conversation.

Frequently asked questions

• How much does it cost to receive a direct message?
• Where do customers send direct messages from?
• Do I need to do anything to start receiving direct messages?