Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured for any glass broken or items damaged within a home or commercial job site, as well as our own health and safety. We have had one incident in the past where a ladder slipped through the window below, but we dealt with the problem immediately and professionally and our client is still with us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I learnt the tricks of the trade through my brother and his window cleaning business and was encouraged by him to start my own business on the Central Coast

Question 3

What do you like most about your job?

Accepted Answer

I find the job very therapeutic. New jobs have new challenges, and these challenges keep me interested. I keep fit from the work, and finally there's nothing better than seeing my clients overwhelmed with the condition of their windows.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We can liaise well with people from all walks of life, and with a good upbringing; manners, respect and customer happiness is of the utmost importance to us.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

If you hire Crystal Clear Views to take on your job, you will be impressed with the quality of work, and with the can do attitude of our cleaners. A young vibrant team with all the energy needed to get a job done quickly, efficiently and to a high standard.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How many window panes there are, degree of difficulty to clean them, the style (colonial, french) whether they've been cleaned in the past year, how much ladder or roof work is involved, and whether or not they have tinting film internally/externally.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove any obstacles in the way of windows inside or outside, ask for no razor scraping, and pay in cash.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will more than happily drive out and accurately quote your job without any pressure to accept the job quote.

Question 9

What makes your pricing competitive?

Accepted Answer

Our window cleaning rate works out at around $55 per hour, due to efficiency and quality of our work. Glass insurance isn't cheap either!

Question 10

How do you normally charge for your service?

Accepted Answer

I charge based on style of windows, degree of difficulty to clean, the amount of ladder work involved and the quality/state the windows are in. It can be up to 30% extra for a first clean if the windows have not been cleaned in over a year or more.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Window Cleaning, I can do track cleans, gutter cleans, frame cleans, or even external house cleans but as I do not focus on these in my work, it will cost extra.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 5 years experience cleaning residential windows and some commercial lots. We have a young, energetic, enthusiastic window cleaning team who have no trouble climbing extension ladders, getting into tight areas and delivering high quality window cleaning coastwide.

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