Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our cleaners follow specific procedures to ensure that the highest levels of hygiene are achieved when cleaning your house. We want you to be happy or we'll rectify the problem free of charge.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask if they're registered, if their Insurance covers your contents and property? If the workers are Insured and police checked.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you registered? Yes, Australian Business Registration.  Do you have a Public Liability Insurance? Yes, we do Are your workers Insured and Checked? Yes all of them are. Service Guarantee? Yes, 200% - we attempt to make all customers happy at the end of job.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We believe a trusting relationship between our customers and this is very important to us. We are fully insured with public liability and third party property insurance. Having cleaned several hundred Sydney homes or offices, we know what it takes to make you happy, and because of that reason, we ha

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We can promise that the quality of your clean is up to our standards at all times, because our team of highly skilled cleaners will not cut corners and will do everything in their ability to exceed your expectations.  At Cleaners Hire, we've helped hundreds in the Sydney community

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The location/venue for the job to be carried out.  How sooner the job has to be completed. Schedule of service requested.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Get the competitive quote. Compare against the company's liability - just in case if something goes wrong - someone need to back you up. All cleaners or companies might not offer that.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will honour 5% discount on purchases instore or services provided by freshway if you review us on ONE FLARE and mention a code "FLARE-WAY"

Question 9

What makes your pricing competitive?

Accepted Answer

We have more than 10 years of experience and only utilise the best products for your home. Our products are environmentally friendly and healthy, which is something you can trust us about because we care about our customers.

Question 10

How do you normally charge for your service?

Accepted Answer

We make sure that our cleaning prices are unrivalled and more than worth the investment. That is our promise of value to you. For a similar quote, we will not only price match but also beat it by 10%. This is our Lowest Price Guarantee to you.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

End of Lease Cleaning, General Cleaning, Pressure Cleaning, Carpet Cleaning, Strata Cleaning and Maintenance, Domestic Cleaning, Security Guard Services, Property Care

Freshway Property Care

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