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Percy Electrical And Data offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
We guarantee neat tidy tradesmen, that will make you feel comfortable in your home. We turn up on time, and provide you with top class service. All our vehicles carry a vacuum to clean up once the job is completed.
What experience, skills, qualifications or training do you have to make you the right person for the job?
All of our electricians are licensed by energy safe Victoria. Certified in telecommunications for your phone and internet. We have made a commitment to up-skill our employees in home automation systems, lighting design, and energy management. This ensures we are always at the cutting edge of the electrical industry.
Is there a particular aspect of your trade or industry that you specialise in?
Domestic installations are our specialty. whether it is a service call, a renovation or a new build we can tailor our service for you. We are here to share our knowledge with you to ensure you get your desired result.
How do you normally charge for your service?
Smaller jobs we take credit card at the completion of the job, with an invoice emailed to you on the spot. For larger quoted jobs over an extended period of time we will have dates that we will put in a progress claim as sections of the job are completed.
What makes your pricing competitive?
Our knowledge, experience, and skill set us apart from other contractors. We provide you with a comfortable experience, and deliver your product unlike any other electrical contractor.
How can a customer save money before you start the work? Please give 3 tips
Do not provide material. We only purchase top quality materials at a discounted trade price for our jobs. Often customers think they are getting a good deal, in reality more times than not they do not purchase the highest quality materials and pay a premium for the goods they have purchased. Clear the work space of furniture so there is no downtime Have a list of jobs to be completed when the tradesmen arrives
What are the typical things that you need to know before you can provide a quote to a customer?
The desired end result An idea of the construction of the dwelling A photo of the switchboard A suitable day and time the job will need to be done Full customer contact details
Are you an insured business and do you guarantee your work?
We carry a public liability of $20 million All our work is done to the manufacturers specifications, to ensure any warranty will be honoured by the manufacturer.
What makes you the most reliable and trustworthy person for the job?
PED is built on trust. We carry out our work to the highest standard as our customers expect. This is how we gain the trust of customers and makes us their first thought when they need there next electrical job done.
What questions do customers commonly ask and how would you answer them?
Customers quite often ask our opinion on locations of lights and power points. We have the background knowledge to pass on an informed opinion on where electrical accessories should go. It doesn't mean we are always right as the customers eye might see the finished product different to ours. The final decision is always up to the customer.
Are there any special offers you would like to offer to Oneflare customers?
Our $99 safety assessment covers the following in your home: • Electrical switchboards • Circuit protection equipment and fuses • Safety switches • Surge protection equipment • Smoke alarms • Earth conductors • Ceiling insulation and downlights • Electrical resistance test • Electrical insulation t
What questions should a customer ask to hire the right service professional?
As a customer your first question should be are you licensed and what is your number. All electrical work once completed should be accompanied by an certificate of electrical safety, which can only be provided by a licensed electrical contractor.
What do you like most about your job?
Apart from being active, we enjoy finishing a job and seeing how happy the customer is with the product they have just purchased.