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Frequently Asked Questions
Are you an insured business and do you guarantee your work?
We are a Fully Insured company and we offer a 2 year Guarantee on installation and hardware
Are there any special offers you would like to offer to Oneflare customers?
We don't need specials as our prices are so competitive all year round! So call us today for your obligation free quote.
What makes your pricing competitive?
We are a family owned company and this allows us to keep our overheads low meaning we have some of the most competitive prices in Brisbane
What experience, skills, qualifications or training do you have to make you the right person for the job?
Proud member of the Master Builders Association, QBCC licensed and fully insured with over 20 years experience in the Glass & Aluminium Industry
Why should a customer hire you over another service provider?
Raph has 20 years experience in the Glass and Aluminium Industry making him an expert in his trade. As a family owned Brisbane Company we are able offer a personalised and unique service that large companies cannot.
Right from your very first interaction with Raph's Glass you will be dealing with the same person.
Raph completes all verbal and on-site quotes, he will work with you on your Glass Pool Fence or Balustrade design and will be able to answer any questions you have in relation to concerns with Safety and Pool Fencing Regulations.
It doesn't end there Raph is also your installer so everything you spoke to Raph about will not be lost in translation between the sales department and your installation team, Raph is able to take all your ideas and transform them into your dream Glass Pool Fence or Balustrade.
Is there a particular aspect of your trade or industry that you specialise in?
Raph's Glass specialises in Glass Pool Fencing & Balustrade our services are:
Frameless Glass Pool Fencing
Semi Frameless Glass Pool Fencing
Aluminium Pool Fencing
Glass Pool Fencing Repairs
What do you like most about your job?
I love working with people to create something that they can enjoy for many years to come.
What questions should a customer ask to hire the right service professional?
Always check that the professional you hire is fully insured and guarantees their work check up on ABN and QBCC numbers as some people will provide you with fake numbers to get the job. There is nothing more distressing than when the job is finalised and has not completed correctly or is completed to a very low standard and you have nothing to fall back on.