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Svirtech It Solutions

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ABN

16 327 487 843

Business contact details

Address:SYDNEY, Marsfield, NSW

Business description

Previously working at JB Hifi for 5 years, I have been constantly updating myself with the latest hardware and software trends in the market. Having dealt with numerous returns and requests for troubleshooting and support, I've always been able to resolve problematic issues and find solutions to a wide range of every day home and business needs. I am now a systems technician for a Software company and have stretched my knowledge to include higher level technical assistance. Combining my customer service skills and technical ability, I can resolve the needs of customers in a friendly and professional way. I do this as a side job - I do work full time but I am available nights, during holiday breaks and weekends and have been doing this for a while through retail referral. Always happy to help =)

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Frequently asked questions

  • Are you an insured business and do you guarantee your work?

    I am not insured as such. Most of my work is personal and any business work I do is somewhat simplified. I normally guarantee that if there is a problem after I have already provided a solution - I will work towards fixing that problem for free if it's something I haven't done properly or something that doesn't meet the original requirements of the client.

  • How did you decide to get into your line of work?

    It all started when I worked at JB Hifi as an IT sales person. People would purchase goods not fully knowing how to set them up. I would assist in store but found that too much of my time was spent troubleshooting instead of selling. I would arrange call outs and solve issues in people's homes and had a lot of happy customers.

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